Abdur Rahman Danab
Dollard-Des Ormeaux,Canada
Summary
Detail-oriented customer service professional with a strong enthusiasm for sales and relationship-building. Trilingual in French, English, and Arabic, adept at delivering exceptional service in diverse environments. Proven ability to excel in fast-paced settings while maintaining high standards of quality and efficiency. Career objective focused on leveraging language skills and customer engagement expertise to drive sales growth.
Overview
6
6
years of professional experience
Work History
Sales Representative
Isolation Gazeo
03.2024 - 08.2024
- Engaged in residential sales for insulation and climate control products.
- Taught and trained new sales personnel on customer service and sales techniques.
Sales Representative
Alarm Direct
01.2024 - 03.2024
- Promoted Telus products, including alarm systems, internet, and phone services
- Delivered training to improve team capabilities and efficiency
Manager
Twist & Creme
01.2019 - 01.2024
- Ensured high-quality customer service across operations
- Managed financial activities, including budgeting and tracking
- Recruited, onboarded, and trained employees effectively
- Oversaw inventory levels and supply chain requirements.
- Designed and managed staff work schedules
- Implemented quality control measures to uphold the shops standards.
- Analyzed market trends and competitor activity to inform business strategy.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Led a team of 8 employees, ensuring high productivity and excellent customer service.
Customer Service Representative
Jasmine Al-Sham
01.2019 - 01.2023
- Provided customer service and managed client orders
- Operated cash registers and handled financial transactions with accuracy.
Education
Diploma of College Studies (DEC) - Business Management
Collège Lasalle
Montreal, QC12-2025
High School Diploma (DES) -
École Secondaire Des Sources
01.2022
Skills
- Service Excellence
- Effective Organizational Skills
- Team Management
- Sales strategies
- Reliability and Trustworthiness
- Ethical work practices
- Competitor research
- Sales closing
- Complex Problem-solving
- Social media marketing
Timeline
Sales Representative
Isolation Gazeo
03.2024 - 08.2024
Sales Representative
Alarm Direct
01.2024 - 03.2024
Manager
Twist & Creme
01.2019 - 01.2024
Customer Service Representative
Jasmine Al-Sham
01.2019 - 01.2023
Diploma of College Studies (DEC) - Business Management
Collège Lasalle
High School Diploma (DES) -
École Secondaire Des Sources
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