Summary
Work History
Education
Skills
Languages
Timeline
background-images

Abdurahman Wakushe Boramsso

Burnaby,BC

Summary

Dynamic and reliable professional with a clean driving record and exceptional customer service skills, honed at Uber. Proven ability to optimize routes and enhance delivery efficiency, resulting in improved customer satisfaction. Adept at vehicle maintenance and safety management, fostering strong relationships through effective communication and problem-solving.

Work History

Driver

Uber
  • Operated vehicle safely while adhering to traffic regulations and company policies.
  • Maintained accurate logs of deliveries and mileage for record-keeping purposes.
  • Assisted with loading and unloading cargo, ensuring proper handling techniques.
  • Communicated with dispatch to confirm delivery schedules and route changes.
  • Conducted pre-trip vehicle inspections to ensure safety and functionality.
  • Adapted quickly to changing routes based on traffic conditions or customer requests.
  • Followed safety protocols to mitigate risks during transportation tasks.
  • Collaborated with team members to streamline delivery processes and enhance efficiency.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Reduced delivery times with careful planning and route optimization.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Security Guard

GardaWorld Security Services
12.2016 - 2020
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to identify and report suspicious activities or safety hazards.
  • Responded promptly to alarms and emergencies, coordinating with law enforcement when necessary.
  • Controlled access points, verifying credentials of individuals entering secured areas.
  • Documented daily activities and incidents in detailed reports for management review.
  • Assisted in training new security staff on protocols and emergency procedures.
  • Collaborated with team members to enhance overall security measures and response strategies.
  • Implemented safety protocols, contributing to a safer work environment for all employees.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
  • Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
  • Improved response time to incidents by maintaining clear communication channels with team members.
  • Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
  • Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
  • Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
  • Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
  • Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
  • Assisted in the development of comprehensive security plans for special events and occasions.
  • Led security briefings for new employees, ensuring high level of preparedness across team.
  • Improved inventory control in retail environments, conducting regular checks to prevent loss.
  • Reduced false alarm responses, accurately assessing and responding to security alerts.
  • Managed access control systems to ensure authorized entry, maintaining secure environment.
  • Developed emergency evacuation plans, ensuring staff readiness in case of incident.
  • Enhanced security measures for VIP visits, coordinating closely with executive protection teams.
  • Streamlined visitor check-in processes, enhancing efficiency of entry protocols.
  • Enhanced team morale and cohesiveness with regular training sessions on security best practices.
  • Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
  • Initiated community watch program, strengthening ties between security personnel and local residents.
  • Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
  • Improved team response times with thorough training on emergency procedures.
  • Promoted to team leader for demonstrating exceptional leadership and security management skills.
  • Enhanced security perimeter integrity by conducting regular patrols of property.
  • Provided detailed incident reports, streamlining communication with law enforcement and management.
  • Fostered safe shopping environment, quickly addressing customer concerns and incidents.
  • Improved public safety by vigilantly patrolling event spaces during high-traffic gatherings.
  • Increased staff compliance with security protocols through effective communication and enforcement.
  • Coordinated with local law enforcement during investigations, aiding in resolution of several critical incidents.
  • Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Education

High School Diploma - Natural Sciences

High School Diploma
Calgary, AB
06.2018

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Route management
  • Transportation
  • Traffic law observation
  • Vehicle maintenance
  • Commercial driving
  • Equipment operation
  • Inclement weather driving
  • Passenger transportation
  • Relationship building
  • Accident prevention
  • Adaptable driving techniques
  • Schedule management
  • Basic vehicle repairs
  • Heavy lifting
  • Fuel efficiency
  • DOT compliance
  • Order picking and processing
  • Route determination
  • Equipment monitoring
  • Materials transport
  • Customer rapport
  • Passenger assistance
  • Strategic planning
  • Route logs
  • Language fluency
  • Attention to detail
  • Processes and procedures
  • Team building
  • Conflict resolution
  • Staff development
  • Database management
  • Business management
  • Type vehicles expertise
  • Friendly and outgoing
  • Verbal and written communication
  • Traffic laws
  • Physical stamina
  • Patience and tact
  • Maintenance and repair
  • Safe driving techniques
  • Confidentiality
  • Passenger support
  • Daily logging
  • Passenger guidance
  • Basic vehicle maintenance
  • Continuous improvement
  • Multitasking Abilities
  • Interpersonal skills
  • Self motivation
  • Teamwork and collaboration
  • Effective communication
  • Problem-solving abilities
  • Excellent communication
  • Passenger safety
  • Transportation regulations
  • Multitasking
  • Vehicle maintenance and repair
  • Organizational skills
  • Critical thinking
  • Decision-making
  • Active listening
  • Reliability
  • Team collaboration
  • Accident reporting
  • Written communication
  • Task prioritization
  • Interpersonal communication
  • Analytical thinking

Languages

English
Full Professional

Timeline

Security Guard

GardaWorld Security Services
12.2016 - 2020

Driver

Uber

High School Diploma - Natural Sciences

High School Diploma
Abdurahman Wakushe Boramsso