Mr Hafi
Installation Coordinator
Burnaby
Summary
Excellent multitasker with dedication to increasing company sales and maintaining accuracy through long hours of meticulous work. Client-focused, over 10 years of experience in customer service. Willingness to work on weekends, holidays with extended hours and/or varying shifts as requested. Seeking for full-time.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
E-Commerce Associate
Save-On-Foods
12.2021 - Current
- Educated and engaged customers through product demonstrations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Adapted quickly to changing circumstances in real-time situations such as weather-related delays or unexpected road hazards
- Improved overall customer satisfaction rates by addressing inquiries promptly and resolving concerns in a professional manner
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process
- Followed company policies and procedures during shift
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries
Installer Coordinator
High Q Development Windows & Doors
Burnaby
06.2019 - 11.2022
- Quoted and measured on/off plans and at job sites.
- Assembled & installed verity type vinyl/aluminum in low and high rise building, single & multi dwelling home.
- Repaired and Fixed broken windows and doors educated customers on proper use to prevent future mishaps.
- Worked with diverse types of weather and ground conditions.
- Manufacture windows, doors and windows screen
- Used hand tools, ability to use multiple powered tools; drills, forklift & laser levels, excellent knowledge of material related to windows and doors installations.
- Worked in lower Mainland, nanaimo, victoria, and Sunshine Coast Regional District.
Education
Master of Science - Administrative Business Management
Fairleigh Dickinson University
Vancouver, BC 01.2018 - 06.2019
Skills
Customer Service
Time Management
Attention to Detail
Component Repairs
Hardware Installation
Blueprint Reading
Power Tool Operation
Teamwork and Collaboration
Timeline
E-Commerce Associate
Save-On-Foods
12.2021 - Current
Installer Coordinator
High Q Development Windows & Doors
06.2019 - 11.2022
Master of Science - Administrative Business Management
Fairleigh Dickinson University
01.2018 - 06.2019