Abdurahman Burke
479 Av. Mousseau-Vermette, 3305, Dorval, QC H9S 1A9,QC
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through 1.5 years of aviation experience. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Ramp Agent
Air Canada
08.2022 - Current
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Connected electrical power unit and hoses to aircraft.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Stocked aircraft cabins with necessary equipment and supplies.
- Deiced aircraft before takeoff for safety during inclement weather.
Coordinating Manager
SSENSE
05.2019 - 07.2022
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Warehouse Clerk
Dollarama
06.2018 - 05.2019
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Completed cycle counts and monthly inventory.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Education
High School Diploma -
James Lyng Adult Education Centre
Montréal, QC03.2018
Skills
- Dependable and Responsible
- Problem Resolution
- Quality Control
- Operate Forklift
- Customer Service
- Transportation and Logistics
- Physical Strength and Stamina
- Stacking and Staging
- Records Preparation
- Design Leadership
- Customer Needs Assessments
- Coordination
Additional Information
Fluent in English, French and Arabic
Timeline
Ramp Agent
Air Canada
08.2022 - Current
Coordinating Manager
SSENSE
05.2019 - 07.2022
Warehouse Clerk
Dollarama
06.2018 - 05.2019
High School Diploma -
James Lyng Adult Education Centre
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