Abdur Rahman Farhad
Edmonton
Summary
To be employed in a prosperous and ambitious environment, where I can gain valuable skills to contribute to the development of the organization and satisfy customer needs.
Overview
12
12
years of professional experience
Work History
Sales Professional
Southtown Hyundai
06.2023 - 01.2025
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Active social media presence to increase sales opportunities,potential deals.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Proficiently sold wide range of new and used vehicle.
Assistant Store Manager
Walmart Canada
03.2020 - 06.2023
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Chef
Zaika Indian Bistro And Bar
01.2020 - 03.2020
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Evaluated food products to verify freshness and quality.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Line cook
Mirchi Masala
01.2018 - 12.2019
- Worked well with crew members and prepared items according to written or verbal orders
Cashier, Sales Associate
Marshalls
01.2018 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Accounting Teacher's Assistant
EDBASE
01.2013 - 12.2017
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Taught courses under guidance of senior instructors.
- Self-motivated, with a strong sense of personal responsibility.
Education
BBA - Accounting And Finance
The Kings University
Edmonton, AB03-2020
A Levels -
British Council
01.2015
O Levels -
British Council
01.2013
Skills
- Awareness of occupational Health and Safety Principles
- Objection handling
- Sales expertise
- Customer relationship building
Personal Qualities
- Motivated
- Fast learner
- Leader
- Team worker
- Honest
- Reliable
- Hardworking
- Enthusiastic
- Well mannered
- Outgoing
Languages
English
Hindi
Punjabi
Bengali
Timeline
Sales Professional
Southtown Hyundai
06.2023 - 01.2025
Assistant Store Manager
Walmart Canada
03.2020 - 06.2023
Chef
Zaika Indian Bistro And Bar
01.2020 - 03.2020
Line cook
Mirchi Masala
01.2018 - 12.2019
Cashier, Sales Associate
Marshalls
01.2018 - 10.2019
Accounting Teacher's Assistant
EDBASE
01.2013 - 12.2017
A Levels -
British Council
O Levels -
British Council
BBA - Accounting And Finance
The Kings University
Similar Profiles
Dawn McMurrayDawn McMurray
Car Sales Consultant at Southtown HyundaiCar Sales Consultant at Southtown Hyundai
TANNER CAOUETTETANNER CAOUETTE
GENERAL MANAGER at Jaguar, Land Rover, Volvo Kelowna, Vernon HyundaiGENERAL MANAGER at Jaguar, Land Rover, Volvo Kelowna, Vernon Hyundai
Taine AllisonTaine Allison
Painter at Southtown PaintingPainter at Southtown Painting
Lemlem DestaLemlem Desta
Housekeeping Room Attendant at Ramada HotelHousekeeping Room Attendant at Ramada Hotel
Ahmed PalicAhmed Palic
Truck Driver at Sureway Trucking Ltd.Truck Driver at Sureway Trucking Ltd.