Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

ABDUR RAHMAN

Halifax,Canada

Summary

Working as a Food admin for seven months. 03 years of professional experience as a Branch Manager in the Banking Sector and awarded the Best Manager two times as well as 08 years of experience as a Credit analyst, General Banking, and customer service, specializing in informative and persuasive financial presentation, cost accounting and team management, and team management. Training in International Trade finance, Anti Money Laundering, and corporate finance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Food Admin

Aramark
Halifax, Nova Scotia
10.2023 - Current
  • Breaks down, cleans, sanitizes, mops, and washes the workstations, especially the dish and pot section
  • Placed accordingly the plates, utensils, carts, and trays to their position
  • Sets up workstations including pre-tables, service counters, hot wells, steam tables, etc
  • Serves food to customers while ensuring guest satisfaction and anticipating the customer's needs.

Branch Manager

Pubali Bank Ltd.
Dhaka
01.2020 - 08.2023
  • Supervise and delegation to work among 25 team members of the Branch.
  • Managed and responsible for a $50.00 million portfolio and earned a $0.7 million net profit in a year.
  • Increased the overall growth of the branch portfolio was approximately 350% as well as increased the profit growth rate was about 320%.
  • Worked in close partnership with senior management to process loan/credit requests by bank policies.
  • Oversee approval of loans and conduct public networking and communications to attract new business customers, and consistently meet the financial targets of the organization.
  • Coordinated, supervised, and provided feedback on staff training, coaching, and career development and inspired staff motivation through mentoring.

Principal Officer (Credit Analyst)

Pubali Bank Ltd.
Dhaka
01.2017 - 12.2019
  • Analyzed borrower's Audited Balance Sheet, Income and cash flow statements, and Credit Risk Rating
  • Raised and managed a $30 million credit fund as micro-finance in the NGO sector
  • Reviewed company information and prepared reports on periodic financial statements, project progress reports and other information submitted by clients.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Managed import trading by analyzing international rules of UCPDC-600, ISBP, ISP-98, URC-522 and INCOTERM of 04 largest firms (Yearly turnover of almost $200 million)
  • Overseen processing of the financing and issuance of Government Bank Guarantees for Autonomous and Semi-Autonomous organizations.

Senior Officer (Customer Service Representative)

Pubali Bank Ltd.
Dhaka
06.2012 - 12.2016
  • Answer questions about account types and banking products, such as Current, savings, money market accounts, loans, and credit cards and open an account when needed
  • Receive more than 2000 remittance transactions per year ($50 million)
  • Check on the status of around 3000 customer accounts and track checks and payments
  • Review and explain account charges, manage and hand over the chequebooks to the customers.
  • Developed strategies for improving customer satisfaction ratings across all business units.
  • Worked cross-functionally with marketing, sales and finance departments.

Education

Master of Applied Economics -

Saint Mary's University
Sobey School Of Business
04.2024

MSS in Economics -

University of Dhaka
07.2011

Skills

  • Branch Management
  • Customer Service Expertise
  • Team Leader/Problem Solver
  • Micro finance
  • Credit Analysis
  • Business Correspondence
  • Sanitation Procedures
  • Kitchen Safety
  • Food handling
  • cash handling
  • POS transaction
  • payment porcessing

Certification

  • Branch Management (Manager's Induction) - Pubali Bank Training Institute (PBTI)
  • SME Financing and Entrepreneurship - Bangladesh Institute Bank Management (BIBM)
  • Laws and Practices in Banking - Bangladesh association of Banks (BAB)
  • International Trade payment and finance - International Division

Languages

English
Full Professional
Bengali
Native/ Bilingual
Hindi
Professional

Accomplishments

  • Best Employee in 2020 & 2023.
  • 1st Position in International Trade payment workshop.

Timeline

Food Admin

Aramark
10.2023 - Current

Branch Manager

Pubali Bank Ltd.
01.2020 - 08.2023

Principal Officer (Credit Analyst)

Pubali Bank Ltd.
01.2017 - 12.2019

Senior Officer (Customer Service Representative)

Pubali Bank Ltd.
06.2012 - 12.2016

Master of Applied Economics -

Saint Mary's University

MSS in Economics -

University of Dhaka

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ABDUR RAHMAN