Abdul Wahid Wahedi
56 Aurum Park Ct, Sacramento
Summary
Experienced and detail-oriented Production Printer Technician with over 4+ of hands-on experience in servicing and repairing Canon & Ricoh production printers. Seeking to leverage expertise in high-speed digital copiers, troubleshooting, and software upgrades to contribute to the success of Pacific Office Automation as a valued team member in the Sacramento, CA office.
Overview
11
11
years of professional experience
Work History
Production Printer Technician
Galt Office
05.2022 - 12.2024
- Perform full-service repairs and diagnostics on Canon and Ricoh production printers, including high-speed digital copiers, full-color copiers, and facsimiles.
- Install, troubleshoot, and retrofit production machines while providing software upgrades as needed.
- Provide high-quality technical support for service calls in alignment with company agreements and requirements.
- Actively participate in training programs to stay updated on new products and procedures in the office technology space.
Field Service Technician
Teleplan
09.2018 - 02.2022
- Maintained and repaired production-level office equipment, including copiers, printers, fax machines, and mailing machines.
- Conducted routine inspections and preventative maintenance on equipment to minimize downtime.
- Effectively managed service calls and provided on-site troubleshooting and repairs.
- Trained and mentored junior technicians, sharing expertise on technical issues and solutions.
Loan Administrator
OXUS
08.2013 - 06.2018
- Maintained detailed records of loan transactions, ensuring accurate reporting and data entry.
- Developed strong relationships with clients, resulting in repeat business and referrals for the bank.
- Ensured compliance with regulatory requirements by performing due diligence on all submitted documentation.
- Assisted customers in understanding loan terms and conditions, providing clear explanations when necessary.
Education
Associate of Arts - IT Technician
American River College
Sacramento, CA05-2018
Bachelor of Arts - Farsi Literature
Parwan University
Afghanistan12-2012
Skills
- Strong mechanical and electrical troubleshooting skills
- Advanced proficiency in Windows 10 applications
- Experience with software upgrades and machine modifications
- Excellent problem-solving skills and ability to multi-task in a fast-paced environment
- Strong customer service and communication skills
- Ability to work independently with minimal supervision in the field
Languages
English
Native or Bilingual
Farsi
Native or Bilingual
Dari
Native or Bilingual
Persian
Native or Bilingual
Pashto
Native or Bilingual
Timeline
Production Printer Technician
Galt Office
05.2022 - 12.2024
Field Service Technician
Teleplan
09.2018 - 02.2022
Loan Administrator
OXUS
08.2013 - 06.2018
Associate of Arts - IT Technician
American River College
Bachelor of Arts - Farsi Literature
Parwan University
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