Abdulwahab Adams
Winnipeg,MB
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly.
Overview
3
3
years of professional experience
Work History
Housekeeping Assistant
EverCare Health Services
11.2022 - 05.2023
- Enhanced guest satisfaction by providing thorough and efficient cleaning services in guest rooms and common areas.
- Reduced complaints by maintaining high standards of cleanliness throughout the property.
- Streamlined housekeeping processes for increased efficiency and productivity with well-organized task management.
- Ensured a welcoming environment for guests by keeping all areas clean, tidy, and wellmaintained.
- Kept public restrooms clean and well-stocked, creating a pleasant experience for all patrons utilizing facilities.
- Handled special requests from guests professionally, ensuring their needs were met promptly with courtesy and care.
- Implemented environmentally friendly practices in cleaning procedures, contributing to sustainability efforts within the organization.
- Provided exceptional service during high-occupancy periods, maintaining quality standards despite increased demands.
- Proactively addressed potential housekeeping issues by conducting regular inspections and initiating corrective actions as needed.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Housekeeping Aide
Prestige Home Care Services
03.2020 - 04.2022
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Streamlined housekeeping processes for increased efficiency and timely room turnover.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Implemented eco-friendly practices in cleaning procedures, promoting sustainability within the facility.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Ensured prompt response to special requests from guests or management, fostering positive customer relationships.
- Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
Education
BBA - Business Administration
University of Winnipeg
Winnipeg, MB09.2027
High School Diploma -
Hightree High School
Lagos, Nigeria05.2020
Skills
- Interior and Exterior Cleaning
- Building Maintenance
- Ordering Cleaning Supplies
- Customer Service-Focused
- Vacuuming and Sweeping
- Dusting Furniture
- Guest relations
- Restroom care
- Attention to detail
- Inventory management
- Safety protocols
Languages
English
Native or Bilingual
Timeline
Housekeeping Assistant
EverCare Health Services
11.2022 - 05.2023
Housekeeping Aide
Prestige Home Care Services
03.2020 - 04.2022
BBA - Business Administration
University of Winnipeg
High School Diploma -
Hightree High School
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