Provided training and mentorship to junior staff members, contributing to overall team success.
Analyzed data trends to identify opportunities for improvement in operational performance metrics.
Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard
Customer Solution Expert Supervisor
Shaw Communications Inc
Winnipeg, Manitoba
01.2023 - 08.2023
Mentored new hires during their onboarding process, providing guidance and support that contributed to a successful transition into their roles.
Contributed in achieving regional sales objectives by 35% via coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Managed a team of 8 regional sales representatives and consistently achieved high sales targets.
Store Coordinator
TJX companies
Winnipeg, Manitoba
03.2021 - 01.2023
Collaborated with store management to develop effective sales strategies and achieve revenue goals.
Improved store efficiency with thorough training of new employees on company policies, procedures, and best practices.
Boosted sales performance by 25% throught offering personalized product suggestions based on customer needs and preferences.
Mitigated loss prevention risks through diligent monitoring of security camera footage and implementation of preventative measures.
Assistant Manager
Petro Canada
Winnipeg, Manitoba
10.2017 - 02.2021
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects and tasks.
Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Supervised day-to-day operations to meet performance, quality, and service expectations.
Education
Bachelor of Arts - Economics
University of Manitoba
Winnipeg, MB
03-2023
Skills
Workforce Planning
Scheduling Coordination
Human relations
Sales Leadership
Customer Service
Sales Development
Networking skills
CRM Software
Sales expertise
Ms Office expertise
Digital literate
Logistics Management
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Native/ Bilingual
Affiliations
Held position as a supervisor in volunteering for vaccines dispensaries during Covid-19.
Volunteered while being a memeber of UMSU in university of Manitoba