Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
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Abdul Sabeer Mohammed

Toronto,Canada

Summary

Dynamic Salesforce professional with over 6.5 years of experience in administration, development, application security, and integration, skilled in all phases of the Software Development Life Cycle (SDLC). Expertise in implementing payment solutions and developing robust data migration strategies has consistently improved data quality and integrity within Salesforce environments. Proficient in leveraging Salesforce's declarative features and external APIs to optimize workflows and streamline payment processes while ensuring compliance with security protocols. Recognized for delivering impactful CRM solutions across diverse industries, including Media, Telecommunications, Banking, and Retail, with a strong focus on user needs and collaborative team success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sr. Salesforce Developer /Consultant

Shoppers Drug Mart
06.2023 - Current
  • Worked on Lightning Flows to automate workflow actions based on the functional requirement and implemented Lightning screen flows for user friendly experience.
  • Optimized Health Cloud functionality for tracking patient health progress, managing care plans, and enabling effective coordination between care teams.
  • Troubleshot and resolved technical issues related to Health Cloud implementations, ensuring high availability and performance for healthcare professionals and patients.
  • Expertise in Salesforce Health Cloud, including patient management, care plans, and integration with healthcare systems.
  • Converted Active workflows and process builders to lightning Flows.
  • Maintained documentation of data migration processes, ETL workflows, and integration configurations, enabling knowledge sharing and facilitating future system upgrades or data migrations.
  • Worked on custom Report types, Reports & Dashboards.
  • Developed Lightning Components and lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
  • Designed and implemented custom Apex classes, triggers, and Lightning Web Components to enhance user experience and data processing within Health Cloud.
  • Developed REST API implementations and Salesforce Service cloud integration with CI/CD Automation.

Sr.Salesforce Developer

Cybage
01.2022 - 06.2023
  • Designed and deployed Lightning Flow & workflow rules, validation rules, Approval Processes and Auto-Response Rules for automating business logic in service cloud.
  • Understanding of PCI compliance and best practices for securely handling payment information within Salesforce.
  • Experience in configuring and customizing Salesforce objects, fields, and workflows to accommodate payment-related data and processes.
  • Worked on Lightning Flows to automate workflow actions based on the functional requirement and implemented Lightning screen flows for user friendly experience.
  • Converted Active workflows and process builders to lightning Flows.
  • Maintained documentation of data migration processes, ETL workflows, and integration configurations, enabling knowledge sharing and facilitating future system upgrades or data migrations.
  • Worked on custom Report types, Reports & Dashboards.
  • Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.
  • Migrating Components to different environments using Visual Studio code and Change sets.
  • Used Dashboards and Reports to show the performance of the offices and time taken to assign Leads.

Sr.Salesforce Developer

B3 Group Inc
11.2019 - 01.2022
  • Performed the role of Salesforce.com Developer and Administrator in the organization.
  • Developed Lightning Components, Apex Classes, Test classes, Visual force pages.
  • Implemented Process builders, Workflow, Flows, Approval process, Validation rules and Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Custom Objects.
  • Worked on Migrating from Salesforce Classic to Lightning Experience for some users in the organization.
  • Worked with Insurance Product in Vlocity. Experienced with Data Raptors, Load Raptors, Extract, Transform.
  • Worked on Vlocity Cards, Vlocity Templates with LWC combination.
  • Worked on Vlocity, for 360-degree customer views, customer history feed, and complete policy information in simple, card-based formats, driving new business and renewals, and tracking producer credentials.
  • Worked on Vlocity Communications using digital BSS applications built on the Salesforce platform.
  • Using Vlocity Data Raptors, Vlocity Integration procedures, Communications worked on Sales, Marketing, Service, Retail, EPC, CPQ, Contract and Order Management applications.

Salesforce Developer

Telus
06.2019 - 10.2019
  • Designed and deployed workflow rules, validation rules, Approval Processes and Auto-Response Rules for automating business logic in service cloud.
  • Proficiency in integrating and customizing payment gateways and processors within the Salesforce platform.
  • Expertise in developing Apex classes, triggers, and Visualforce pages to handle payment transactions and related processes.
  • Familiarity with various payment methods, such as credit cards, PayPal, Apple Pay, and Google Pay, and the ability to implement them in Salesforce.
  • Designed, developed, and deployed Apex Classes, Schedule Apex and Apex Triggers, for various functional needs in the application.
  • Knowledge of Salesforce's declarative features, such as Process Builder and Flow, to automate payment-related tasks and streamline workflows.

Salesforce Administrator/Developer

Infosys
12.2016 - 01.2018
  • Extensively worked on Validation Rules, Formulas, Workflows, and Approval Processes.
  • Understanding of PCI compliance and best practices for securely handling payment information within Salesforce.
  • Experience in configuring and customizing Salesforce objects, fields, and workflows to accommodate payment-related data and processes.
  • Developed Triggers based on cases, as well as leads, accounts, and opportunity triggers.
  • Worked on Assets, Quotes, and Contracts to automate the company's payment authorizations.
  • Worked on Salesforce communities and Aura components.

Education

BTech - Electronics and communication Engineering

CMRIT
01.2015

Skills

  • Salesforce Technologies: Service Cloud
  • Sales cloud
  • Healthcare cloud technology
  • Apex Data Loader
  • Visualforce pages
  • Deployment strategies
  • Object-oriented programming
  • RESTful apis
  • Agile methodology
  • Process automation
  • Salesforce development and design
  • Debugging techniques
  • Dashboards
  • Lightning
  • Reports
  • Analytic Snapshots
  • Custom Objects
  • Workflow rule
  • Approvals
  • Case Management Automation
  • Lightning Flows
  • Validation Rules
  • Sharing Rules
  • Unit testing
  • Continuous integration
  • Security implementation
  • Role hierarchies
  • SFDC Standard Object Configuration
  • SOQL Server
  • Visual Studio Code
  • Forcecom workbench
  • Programming
  • Data loader io
  • Apex development

Certification

  • Certified Platform Developer 1
  • Certified Platform App Builder
  • Certified Administrator
  • Certified AI Specialist
  • Certified AI Associate

Personal Information

Title: Salesforce Sr. Developer

Languages

English

Timeline

Sr. Salesforce Developer /Consultant

Shoppers Drug Mart
06.2023 - Current

Sr.Salesforce Developer

Cybage
01.2022 - 06.2023

Sr.Salesforce Developer

B3 Group Inc
11.2019 - 01.2022

Salesforce Developer

Telus
06.2019 - 10.2019

Salesforce Administrator/Developer

Infosys
12.2016 - 01.2018

BTech - Electronics and communication Engineering

CMRIT

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Abdul Sabeer Mohammed