ABDULRASHEED OLAGUNJU
Winnipeg,MB
Summary
Experienced customer service professional with a background in call center operations and multiple industries. Proficient in listening to customer needs, providing effective service solutions, and resolving issues promptly. Committed to improving customer satisfaction through innovative strategies.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Care Giver
DUBAC Care Homes
Winnipeg, MB
10.2024 - 06.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Residential Support Worker
SBS
Winnipeg, MB
12.2023 - 06.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Education
Diploma - Arts
Kemmysam High School
Nigeria 07.2020
Skills
- Effective communication
- Attention to detail
- Calm under pressure
- Proficiency in Ma word, Excel, PowerPoint
- Customer Service
- Problem Solving
- Organization
- Teamwork
- Respectful and compassionate
- Elderly care
- Patient care
- Daily living assistance
Languages
English
Native or Bilingual
Certification
Adult Abuse check
Child Abuse check
Class 5 driver’s license
Fisrst Aid and CPR Certification
Timeline
Care Giver
DUBAC Care Homes
10.2024 - 06.2025
Residential Support Worker
SBS
12.2023 - 06.2024
Diploma - Arts
Kemmysam High School