Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Abdulrahman Mahmoud

Winnipeg

Summary

Operations professional with extensive experience in driving operational excellence and implementing innovative solutions. Known for fostering collaborative team environments and delivering consistent results. Expertise in process improvement, project management, and strategic planning.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager of Operations

SUBWAYRestaurants
01.2024 - 04.2025
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Supervisor

SUBWAYRestaurants
06.2020 - 04.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Restaurant Manager

ROSWEN NIGERIA RESTAURANT & AFRICAN FOOD STORE
01.2019 - 12.2019
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

Master of Arts - Hospitality

University of Manitoba
Winnipeg, MB
04-2024

Bachelor of Science - Information Technology And BIS

Middlesex University
06-2020

Skills

  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Customer service
  • Food handling safety
  • Detail-oriented
  • Team collaboration
  • Relationship building
  • Sanitation practices
  • Kitchen equipment operation

Languages

English
Native or Bilingual
French
Elementary

Certification

  • First Aid/CPR/AED – American Red Cross.
  • Professional Certified Investigator (PCI) - ASIS International.

Timeline

Manager of Operations

SUBWAYRestaurants
01.2024 - 04.2025

Supervisor

SUBWAYRestaurants
06.2020 - 04.2023

Restaurant Manager

ROSWEN NIGERIA RESTAURANT & AFRICAN FOOD STORE
01.2019 - 12.2019

Bachelor of Science - Information Technology And BIS

Middlesex University

Master of Arts - Hospitality

University of Manitoba

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Abdulrahman Mahmoud