Abdulrahman Mahmoud
London,ON
Summary
Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
9
9
years of professional experience
Work History
Data Analyst
Tech House
London, Ontario
02.2020 - Current
- Worked closely with management to prioritize business and information needs.
- Analyzed and interpreted complex data sets to support decision-making processes.
- Supported initiatives for data integrity and normalization.
- Optimized existing database structures for better performance on analytics tasks.
- Generated standard or custom reports summarizing business, financial or economic data.
Technical Support Representative
Pitch Perfect Solutions
Ramote, ON
01.2018 - 07.2019
- Served as first point of contact for incoming technical service calls and emails.
- Utilized remote access tools to connect remotely with customers' systems when necessary.
- Conducted workflow analysis, space design or cost comparison analysis.
- Assisted customers with various types of technical issues via email, live chat, and telephone.
- Answered user inquiries to resolve computer software or hardware operation problems.
Artificial Intelligence Intern
Fanshawe College
London, Ontario
01.2016 - 01.2017
- Created machine learning models to identify patterns in customer behaviors and preferences.
- Designed experiments to evaluate the performance of AI-based systems.
- Cleaned and manipulated raw data.
- Developed web services that integrate with external APIs for fetching dynamic data from sources.
- Trained AI models with labeled datasets using various frameworks like TensorFlow, PyTorch.
Education
Master of Science - Software And Information Systems Testing
Fanshawe College of Applied Arts And Technology
London, ON05.2033
Bachelor of Science - Information Technology and Applied Systems (ITAS)
Middlesex University
Mauritius 01.2020
Skills
- Python coding
- SQL Database Coding
- Predictive modeling
- Data transcription
- Translation
- Machine translation Post-editing
- Research aptitude
- Multilingual proficiency
Languages
Timeline
Data Analyst
Tech House
02.2020 - Current
Technical Support Representative
Pitch Perfect Solutions
01.2018 - 07.2019
Artificial Intelligence Intern
Fanshawe College
01.2016 - 01.2017
Master of Science - Software And Information Systems Testing
Fanshawe College of Applied Arts And Technology
Bachelor of Science - Information Technology and Applied Systems (ITAS)
Middlesex University
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