Summary
Work History
Education
Skills
Languages
Timeline
Generic

Abdulrahman Arab

Kitchener,ON

Summary

Proven Customer Service Representative with a track record of enhancing customer loyalty at Restaurant by expertly managing high-stress situations and resolving complex issues. Skilled in active listening and critical thinking, consistently achieving satisfactory outcomes for customers and the company. Demonstrates exceptional problem-solving abilities, contributing to a significant increase in repeat business.

Work History

Customer Service Representative

Resturant
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Arts - Lowyer

Aleppo University
Syria

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Languages

Arabic
Native or Bilingual
Turkish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

Resturant

Bachelor of Arts - Lowyer

Aleppo University
Abdulrahman Arab