Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ABDULRAHEEM QASEM

Toronto,ON

Summary

Highly experienced Plumbing Technician known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

7
7
years of professional experience

Work History

SALES ASSOCIATE

KRAZY BENZ
02.2022 - Current
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

PLUMBING TECHNICIAN

MARVEL CONTRACTING COMPANY
01.2019 - 01.2022
  • Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
  • Ensured all work met local building codes by staying current with regulations and guidelines.

• Exploring faults and errors in the sewage systems before starting the installation of pipes

• Design preliminary plans for sewage pipes

• Examine plumbing systems to identify damaged parts and replace them

• Follow security and safety rules

FIRST CLASS PLUMBER TECHNICIAN ASSISTANT

AL-DALEEL CORPORATION FOR ELECTROMECHANICAL WORKS
03.2018 - 01.2019

• All works on the engineering method

• Giant pumps to pump water and giant machines with the possibility of dealing with these machines

• Work under pressure with the safety of climbing to high places

  • Troubleshot diverse plumbing problems to accurately diagnose the root cause before commencing repairs.
  • Enhanced workplace safety by adhering to industry best practices and following company protocols.

PLUMBER’S ASSISTANT

SADEEN CONTRACTING COMPANY
01.2017 - 02.2018
  • Drilled and cut holes in walls and floors to accommodate passage of pipes.
  • Repaired sinks, dishwashers and other domestic appliances, removing clogs, and cleaning pipes.
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.

• Installing pipes on toilets and cesspools

• Installing heating and cooling systems and water heaters

• Collaborate and work with contractors, construction workers and electricians

• Use pipe cutters as needed

Education

BBA - BACHELOR'S DEGREE IN HUMAN RESOURCE MANAGEMENT (HR

JADARA UNIVERSITY
Jordan, Amman
01.2022

High School Diploma -

YARMOUK UNIVERSITY
Jordan, Amman
02.2018

High School Diploma -

VOCATIONAL TRAINING
Jordan, Amman
05.2013

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Safety and Sanitation
    Knowledge of water supply systems
    Diagnostics and repairs
    Pipe fitting
    Installation of new systems
    Excellent customer service skills
    Languages: English, Arabic
    Computer skills: Microsoft word, Excel, PowerPoint, etc

Languages

English
Professional Working
Arabic
Native or Bilingual

Timeline

SALES ASSOCIATE

KRAZY BENZ
02.2022 - Current

PLUMBING TECHNICIAN

MARVEL CONTRACTING COMPANY
01.2019 - 01.2022

FIRST CLASS PLUMBER TECHNICIAN ASSISTANT

AL-DALEEL CORPORATION FOR ELECTROMECHANICAL WORKS
03.2018 - 01.2019

PLUMBER’S ASSISTANT

SADEEN CONTRACTING COMPANY
01.2017 - 02.2018

BBA - BACHELOR'S DEGREE IN HUMAN RESOURCE MANAGEMENT (HR

JADARA UNIVERSITY

High School Diploma -

YARMOUK UNIVERSITY

High School Diploma -

VOCATIONAL TRAINING
ABDULRAHEEM QASEM