Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Abdulqadir Ali

Chula Vista

Summary

Dedicated Security Officer with expertise in incident reporting and team collaboration. Recognized for cultivating a secure and welcoming atmosphere, ensuring rapid response to emergencies, and maintaining a high standard of professionalism under pressure.

Detail-oriented Security Officer skilled in CCTV monitoring and incident resolution. Proven ability to foster a welcoming environment while prioritizing safety and professionalism.

Overview

19
19
years of professional experience

Work History

Security Officer

Allied Universal Security Services
El Cajon, CA
03.2026 - Current
  • Monitored premises to prevent theft, vandalism, and unauthorized access.
  • Responded promptly to alarms and emergencies, ensuring swift resolution of incidents.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Customer Service Representative

Avis Budget Group
San Diego, CA
10.2007 - 02.2026
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Trained new staff on customer service protocols and system navigation to enhance team performance.
  • Collaborated with colleagues to streamline processes, reducing response times for customer requests.
  • Assisted in developing training materials to improve onboarding experience for new employees.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

No Degree - Computer And Information Sciences

Grossmont College
El Cajon, CA

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV monitoring
  • Superior customer service

Accomplishments

  • Successfully completed two-week security training program.

Languages

Somali
Native or Bilingual
Arabic
Limited Working
Swahili
Limited Working

Timeline

Security Officer

Allied Universal Security Services
03.2026 - Current

Customer Service Representative

Avis Budget Group
10.2007 - 02.2026

No Degree - Computer And Information Sciences

Grossmont College
Abdulqadir Ali