Led a project team by providing clear direction, guidance, and support to team members
Defined project goals, objectives, and deliverables in collaboration with stakeholders
Developed project plans, timelines, and budgets to ensure successful project execution
Communicated project status, milestones, and deliverables to stakeholders and senior management
Conducted regular team meetings to provide updates, address concerns, and foster collaboration.
Computer Technician
Laptop Doctor
Windsor, Ontario
Greeted customers, answered phone calls, and provided price quotes
Created detailed service tickets for all clients, capturing essential information about their devices and specific issues
Conducted thorough diagnostics to identify and address hardware and software issues, including troubleshooting and repair
Maintained computer systems, ensuring they ran efficiently and securely by installing, updating, and configuring operating systems and software
Offered technical assistance and guidance to customers, explaining complex issues in a clear and understandable manner
Provided resources and recommendations to clients on hardware and software upgrades, as well as data backup and recovery solutions
Collaborated with a diverse team of technicians to share knowledge and collectively solve complex problems, ensuring customer satisfaction
Stayed updated on the latest advancements in computer technology and industry trends, providing cutting-edge solutions to clients.
Education
Bachelor's degree - Electrical Engineering
University of Windsor
Windsor, Ontario
01.2022 - Current
High School Diploma - undefined
Windsor Islamic High School
Windsor, Ontario
01.2018 - 05.2022
Skills
Strong organizational skills with a track record of handling academic assignmentsQuick learner with the ability to work under pressure and meet deadlinesAble to work well independently and as a productive team memberExcellent communication and interpersonal skillsStrong experience working with MS Office and advanced computer skills