Abdulmahdi Hameed
Montreal,QC
Overview
1
1
Certification
Work History
Internet Installation Technician
Rtelecom
Laval, QC
- Installation and Configuration: Install and configure networking equipment for optimal internet connectivity
- Broadband Deployment: Lead broadband deployment in residential and commercial settings
- Technical Troubleshooting: Identify and resolve connectivity issues, ensuring seamless services
- Customer Interaction: Interact with customers to understand and address specific internet needs
- Customer Education: Provide clear explanations of technical details during installations
- Quality Assurance: Implement measures to ensure reliable and efficient internet services
- Technology Updates: Stay updated on the latest technologies and industry trends
- Achievements: Successful Deployments: Successfully executed numerous broadband installations with high customer satisfaction
- Troubleshooting Efficiency: Demonstrated efficient troubleshooting, reducing downtime
- Customer Satisfaction: Received positive feedback for excellent service and tailored solutions
- Technical Expertise: Maintained high technical expertise for seamless service integration
- Adaptation to Industry Changes: Adapted to industry changes, aligning with the latest internet technology
superviser
AutoThabet
Saint-Laurentides, QC
- Led and managed the sales team, ensuring they achieved and exceeded sales targets
- Implemented marketing strategies to enhance brand visibility and attract potential customers
- Provided excellent customer support, addressing inquiries, and resolving issues to maintain high customer satisfaction
- Achievements: Successfully increased sales revenue by 20% within [2-3 Years]
- Improved customer satisfaction scores by implementing proactive customer service initiatives
- Enhanced overall business efficiency by streamlining purchasing processes and optimizing workflow.
Customer Service
Tim Hortons
Montreal, Quebec
- Providing exceptional customer service through positive interactions with patrons
- Food Preparation: Efficiently preparing and serving fast-food meals according to established standards
- Order Management: Accurately receiving and managing orders promptly to ensure customer satisfaction
- Cleanliness and Facility Maintenance: Maintaining the cleanliness of the café and organizing the space for a clean and comfortable environment
- Equipment Handling: Properly using and maintaining equipment to ensure safe and effective operations
Tire Installation
Nissan Gabriel Anjou
Anjou, Quebec
- Tire Installation: Experienced in accurately installing tires according to manufacturer specifications
- Wheel Balancing: Conduct precise wheel balancing to ensure smooth performance and driving safety
- Tire Inspection and Repair: Inspect tires for damage and perform necessary repairs
- Wheel Alignment: Adjust and align wheels to ensure straightness and stability in driving
- Advice and Consultation: Provide technical advice to customers regarding the selection of suitable tires for their needs
- Workshop Equipment Maintenance: Maintain tools and equipment to ensure workshop efficiency
- Achievements: Enhanced Driving Experience: Contributed to improving the driving experience for customers by delivering high-quality tire installation services
- Efficient Repair Skills: Demonstrated high efficiency in identifying issues and swiftly repairing tires
- Customer Satisfaction: Achieved customer satisfaction through a service-oriented approach to tire installation
- Development of Inspection Skills: Developed skills in tire inspection to identify potential damage and issues
- Commitment to Quality: Continuously ensured the quality of work and adhered to safety standards.
Education
GED -
École Des Métiers Du Sud-Ouest
717 Rue Saint-Ferdinand, Montreal, Quebec H4C 3L702.2020
DEP -
L'École de L'Automobile Montréal
07.2016
DES -
Calixa-Lavallee High School
06.2015
Skills
- Sales Revenue
- Sales Targets
- Sales Team
- DEP
- Safety Standards
- Networking
- Deployment
- CSS
- Customer Support
- Building Design
- Maintenance
- Buying/Procurement
- Order Management
- Customer Interaction
- Customer Service Oriented
- SEC
- Workflow
- Quality Assurance
- Marketing
- Self Motivated
- Operations
- Customer Service
- Architectural Knowledge
- HVAC
- 2D Plans
- AutoCAD
- 3D Modeling
- MS Office
- Revit
Certification
Driver License Valid
Languages
English
Professional
French
Full Professional
Arabic
Native/ Bilingual
Timeline
Internet Installation Technician
Rtelecom
superviser
AutoThabet
Customer Service
Tim Hortons
Tire Installation
Nissan Gabriel Anjou
GED -
École Des Métiers Du Sud-Ouest
DEP -
L'École de L'Automobile Montréal
DES -
Calixa-Lavallee High School
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