ABDUL LATIF RADJI
Toronto,ON
Summary
I'm Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Canadian Tire
09.2023 - 10.2024
- Resolved customer inquiries swiftly and courteously.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Facilitated efficient customer service by checking merchandise stocks across various sites.
- Offered timely customer service through direct interaction and phone communication.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Conducted weekly inventory audits to ensure accuracy in stock levels.
Customer Service Representative
Burger King
03.2022 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong communication and problem-solving skills by handling customer inquiries and resolving complaints.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
Education
Ontario College Advanced Diploma - Mechanical Engineering
Seneca College of Applied Arts And Technology
North York, None04-2026
Skills
- Active listening
- Mail handling
- Opening and closing procedures
- Strong mathematical skills
- Team work
- High Endurance
- Customer service
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Sales Assistant
Canadian Tire
09.2023 - 10.2024
Customer Service Representative
Burger King
03.2022 - 08.2023
Ontario College Advanced Diploma - Mechanical Engineering
Seneca College of Applied Arts And Technology
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