Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abdullahi Shire Hirey

Toronto,ON

Summary

Driven Assistant with a proven track record at Social Work, enhancing customer satisfaction and streamlining operations. Excelled in relationship building and project management, significantly boosting team efficiency. Mastered Microsoft Office Suite and demonstrated exceptional time management skills, contributing to the company's reputation for excellence. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Assistant

Social Work
01.2021 - 11.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Organized resources, records and personnel to accomplish aggressive targets.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Elevated company reputation through meticulous attention to detail in all aspects of work output.
  • Maximized staff performance by assisting with training, onboarding, and performance evaluations.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

Bachelor Of Business Administration - Community Economic And Social Development

MSS
Addis Ababa
11.2017

Skills

  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration
  • Relationship Building
  • File and Record Keeping
  • Support Services
  • Administrative duties
  • Schedule and calendar management
  • Office Administration
  • Basic Mathematics
  • Administrative tasks
  • Administrative Support
  • Event Planning
  • Schedule Coordination
  • Product and service knowledge
  • Microsoft Office Suite
  • Meeting Scheduling
  • File Management
  • Document Preparation
  • Document Control
  • Operations Support
  • Calendar Management
  • Project Support
  • Project Management
  • Project Coordination
  • Business Correspondence

Languages

English
Professional Working

Timeline

Assistant

Social Work
01.2021 - 11.2023

Bachelor Of Business Administration - Community Economic And Social Development

MSS
Abdullahi Shire Hirey