Abdullahi Gbolahan
Mississauga,ON
Summary
Dynamic and goal-oriented professional with a proven track record at Salvation Army Thrift Store, excelling in customer engagement and cash handling. Recognized for enhancing sales through strategic merchandising and fostering loyalty among clientele. A reliable team player with strong problem-solving abilities, dedicated to delivering exceptional service experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Merchandise Associate
Salvation Army Thrift Store
11.2024 - 05.2025
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
- Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Contributed to loss prevention efforts by monitoring high-value items and reporting suspicious behavior to supervisors.
Sales Representative
Canadian Property Stars
07.2024 - 10.2024
- Participated in storewide promotions and events, enhancing overall brand visibility within the local community.
- Facilitated special order placements when necessary, ensuring prompt delivery of requested items not readily available on sales floor shelves.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
- Team leader, working outside sales
Warehouse Worker
ECS
03.2023 - 07.2023
- Pushed and stocked product in multiple departments and consistently met time targets.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Assisted in merchandising displays, creating visually appealing presentations that attracted customer attention and promoted sales.
- Managed time effectively, prioritizing tasks to maintain productivity throughout shifts while adhering to company policies and procedures.
Education
Accounting
Triumphant Mind Academy
Nigeria 07.2023
Skills
- Workplace safety
- Customer engagement
- Goal-oriented mindset
- Cash handling proficiency
- Teamwork
- Problem-solving abilities
- Reliability
- Critical thinking
Languages
English
Elementary
Certification
- CPDW - Certified Professional in Distribution and Warehousing
Timeline
General Merchandise Associate
Salvation Army Thrift Store
11.2024 - 05.2025
Sales Representative
Canadian Property Stars
07.2024 - 10.2024
Warehouse Worker
ECS
03.2023 - 07.2023
Accounting
Triumphant Mind Academy
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