Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Abdullahi Abdi Hassan

Toronto,ON

Summary

Veteran Program manager bringing [Number] years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Customer-oriented Program Manager with over [Number] years of experience in strategic planning and complex problem-solving. Expert in networking, marketing, cross-functional communication, employee supervision and process improvements. Decisive leader ready to leverage background in program management to expand organizational success. Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

4
4
years of professional experience

Work History

Program Manager

DRC
Mogadisho, Benaadir
11.2019 - 11.2023
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Measured performance across campaigns and events.
  • Provided guidance and support to team members in order to achieve targets within defined deadlines.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prioritized tasks and managed teams throughout multiple projects.
  • Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
  • Collaborated with functional managers to develop program resource plans and assign program resources.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Proposed or approved modifications to project plans.
  • Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Oversaw program compliance with requirements, schedule and budget.
  • Implemented plans designed for individual's specific needs.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Facilitated workshops designed to educate stakeholders about best practices for managing programs successfully.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Education

High School Diploma -

Kenya Methodist University
Nairobi, Kenya
10-2015

Skills

  • Resource Management
  • Personnel Management
  • Stakeholder Communications
  • Training and Development
  • Event Planning and Execution
  • Employee Scheduling
  • Public Speaking
  • Documentation Proficiency
  • Interpersonal Skills
  • Work Delegation
  • Team Leadership
  • Team Training and Development
  • Problem-Solving
  • Regulatory Compliance
  • Financial Leadership
  • Contract Development
  • Proposal Development
  • Strategic Planning

References

References available upon request.

Timeline

Program Manager

DRC
11.2019 - 11.2023

High School Diploma -

Kenya Methodist University
Abdullahi Abdi Hassan