Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Abdullah Al Shafi

Winnipeg,Canada

Summary

Experienced with automotive maintenance and customer service, delivering effective communication and problem-solving solutions to enhance customer satisfaction. Utilizes diagnostic tools and technical knowledge to provide accurate service recommendations. Knowledge of coordinating repair schedules and managing customer expectations to ensure efficient service operations.

Overview

1
1
Language
11
11
years of professional experience

Work History

Service Advisor

Osborne Auto Centre
Winnipeg, MB
11.2025 - Current
  • Provided exceptional customer service by addressing inquiries and resolving concerns effectively.
  • Communicated technical information clearly to customers, enhancing understanding of vehicle issues.
  • Collaborated with technicians to assess repair needs, improving service accuracy and efficiency.
  • Coordinated service appointments, ensuring efficient scheduling and workflow management.

Kitchen Supervisor

Santa Lucia Pizza Corydon
Winnipeg
11.2022 - Current

Level 1 Technician

Birchwood Honda West
Winnipeg
07.2021 - 01.2022
  • Conducted routine maintenance services, ensuring vehicles met safety and performance standards.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.

Order Management Specialist

Skip The Dishes
Winnipeg
08.2019 - 12.2021

Sales Associate

Mercedez Benz Bangladesh Rancon Motors
Dhaka
02.2016 - 08.2017

Education

Automotive Technician Certificate -

Red River College
Winnipeg
07.2021

High School Certificate - Science

Dhaka Residential Model College
Dhaka
12.2016

Secondary School Certificate - Science

Dhaka Residential Model College
Dhaka
12.2014

Skills

  • Vehicle assessment
  • Warranty claims management
  • Technical support
  • Service diagnostics
  • Effective communication
  • Repair estimation
  • Conflict resolution
  • Customer service
  • Claims processing
  • Technical communication

Languages

English

Interests

  • Gym Workouts
  • Team Sports

Timeline

Service Advisor

Osborne Auto Centre
11.2025 - Current

Kitchen Supervisor

Santa Lucia Pizza Corydon
11.2022 - Current

Level 1 Technician

Birchwood Honda West
07.2021 - 01.2022

Order Management Specialist

Skip The Dishes
08.2019 - 12.2021

Sales Associate

Mercedez Benz Bangladesh Rancon Motors
02.2016 - 08.2017

Automotive Technician Certificate -

Red River College

High School Certificate - Science

Dhaka Residential Model College

Secondary School Certificate - Science

Dhaka Residential Model College
Abdullah Al Shafi