Summary
Overview
Work History
Education
Abdullah Zeeshan
Timeline
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Abdullah Zeeshan

Brampton

Summary

  • Team Leader with strong communication skills, effective both independently and in teams.
  • Capable of physically demanding tasks, training in self defense and educating others.
  • Experience working in sales support, customer service within a call center environment, and maintenance
  • Strong problem-solving skills as a sales associate, with skills around risk assessment and conflict resolution and a great attention to detail.
  • Advanced skills in Microsoft Office (Word, Excel, Powerpoint and related Microsoft applications).

Overview

4
4
years of professional experience

Work History

Security Guard

Pinnacle Security Services
02.2025 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.

Store Associate

Activate
03.2023 - 05.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Training and Educating customers about the games and providing assistance whenever needed
  • Maintained a clean and safe shopping environment for customers by performing regular cleaning,monitoring store conditions, and addressing any hazards promptly.
  • Utilized strong multitasking skills to manage multiple responsibilities during busy periods.
  • Increased customer satisfaction by delivering efficient, friendly service during transactions.

Remote Calling Agent

Public Outreach Fundraising
08.2021 - 10.2024
  • Singly conducted professional calls, built rapport and established positive customer relationships.
  • Maintained high customer satisfaction by effectively managing calls and inquiries.
  • Exceeded team targets by conducting over 150 outbound cold calls and follow-ups.

D2D Sales Associate

Vantage Marketing
05.2024 - 08.2024
  • Maintained a high customer satisfaction rate by building rapport, delivering value, and regularly following up to address client needs and foster long-term relationships.
  • Handled cash transactions efficiently, strictly adhering to company cash handling policies and procedures, ensuring accuracy and reliability in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

DECO Windshield Repair
04.2022 - 04.2023
  • Provided exceptional customer service to clients by carefully assessing their specific needs and recommending the most suitable windshield repair solution tailored to their situation.
  • Managed incoming calls and inquiries, consistently exceeding customer satisfaction targets and achieving an impressive 90% satisfaction rating among clients.
  • Contributed to achieving sales goals by effectively communicating product features and benefits.

Education

Bachelor of Science - Justice Studies

University of Guelph-humber
Etobicoke, ON
04-2026

Abdullah Zeeshan

Brampton, ON L6W 3H2 • (437)-424-7486 • zeeabs1@gmail.com

Timeline

Security Guard

Pinnacle Security Services
02.2025 - Current

D2D Sales Associate

Vantage Marketing
05.2024 - 08.2024

Store Associate

Activate
03.2023 - 05.2025

Sales Associate

DECO Windshield Repair
04.2022 - 04.2023

Remote Calling Agent

Public Outreach Fundraising
08.2021 - 10.2024

Bachelor of Science - Justice Studies

University of Guelph-humber

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Abdullah Zeeshan