Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Abdullah Warraich

Cornwall,ON

Summary

Dedicated professional with strong relationship-building and time management skills in high-pressure restaurant settings. Demonstrated ability to manage tables efficiently while delivering exceptional service. Committed to enhancing customer satisfaction and fostering loyalty through attentive service.

Overview

1
1
year of professional experience

Work History

Assistant Receptionist

Cornwall Medical Practice
Cornwall, Ontario
06.2025 - Current
  • Answered phone calls, responded to inquiries and transferred calls as required.
  • Created spreadsheets using Microsoft Excel to track data such as customer requests or employee hours worked.
  • Scanned documents into electronic format for storage purposes.
  • Resolved customer complaints in a timely manner according to company policies.
  • Greeted customers and visitors in a professional manner.
  • Assisted with onboarding new employees by preparing necessary paperwork.
  • Managed inventory of medical supplies and medications.
  • Organized client medications for timely administration.
  • Administered medications according to physician's instructions.
  • Administered prescribed medications according to established guidelines.

Server

Masjid Al Aqsa
Cornwall, Ontario
02.2025 - 04.2025
  • Managed household errands and other essential duties.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.

Customer Service Representative

Route Truck Driving School
Cornwall, Ontario
05.2024 - 09.2024
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed positive relationships with customers through friendly interactions.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Answered customer inquiries via phone, email, and chat.

Education

High School Diploma -

Holy Trinity Catholic Secondary School
Cornwall, ON
06-2026

Skills

  • Customer service
  • Problem resolution
  • Administrative support
  • Data entry
  • Communication skills
  • Team collaboration
  • Time management
  • Relationship building
  • Cash handling
  • Price memorization
  • Task prioritization
  • Bill computation
  • Sales techniques

Languages

English
Native/ Bilingual
Punjabi
Native/ Bilingual
Urdu
Native/ Bilingual
Hindi
Full Professional
Spanish
Elementary
French
Elementary

References

References available upon request.

Timeline

Assistant Receptionist

Cornwall Medical Practice
06.2025 - Current

Server

Masjid Al Aqsa
02.2025 - 04.2025

Customer Service Representative

Route Truck Driving School
05.2024 - 09.2024

High School Diploma -

Holy Trinity Catholic Secondary School
Abdullah Warraich