Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abdullah Khan

London

Summary

Results-driven sales professional with proven experience in retail coordination, customer engagement, and team leadership. Skilled in driving sales growth, managing inventory, and delivering exceptional customer experiences. Adept at training new staff, resolving customer concerns, and promoting brand awareness through personalized service and community outreach. Proficient in Microsoft Word, Excel, and SAP, with a strong ability to adapt in fast-paced, dynamic environments.

Overview

2
2
years of professional experience

Work History

Senior Sales Assistant

Quality Vapes
02.2025 - Current
  • Greeted customers in a friendly and professional manner, ensuring a positive and engaging shopping experience.
  • Managed inventory processes including stock organization, replenishment, and product display to maintain optimal store presentation.
  • Trained and mentored new sales staff on sales techniques, product knowledge, and company policies to enhance team performance.
  • Handled customer concerns and complaints promptly and professionally, ensuring customer satisfaction and retention.
  • Utilized Microsoft Word, Excel, and SAP systems for sales reporting, inventory tracking, and administrative support.
  • Supported daily store operations and contributed to achieving sales goals through teamwork and proactive customer engagement.

Sales Coordinator

Rogers Communications
01.2024 - 10.2024
  • Enhanced the retail experience by delivering best-in-class customer service and offering value-added solutions tailored to client needs.
  • Promoted Rogers and Fido brands, including the Rogers MasterCard, through strategic in-store campaigns and customer engagement.
  • Expanded the customer base by conducting personalized outreach through phone calls and business text messaging, fostering long-term relationships.
  • Represented the company at community events and outreach initiatives, supporting local small businesses and driving brand visibility.
  • Operated with creativity and adaptability in a fast-paced retail environment, consistently achieving and surpassing sales targets.

Education

Post Secondary Diploma - Business Supply Chain&Operations.

Fanshawe College of Applied Arts And Technology
London
04-2025

Skills

    Skills
  • Customer service and relationship management
  • Sales promotion and target achievement
  • Staff training and team leadership
  • Complaint resolution and problem-solving
  • Inventory control and stock management
  • Proficient in Microsoft Word, Excel, and SAP
  • Strong communication and adaptability

Languages

English
Full Professional
Arabic
Limited Working
Urdu
Native or Bilingual

Timeline

Senior Sales Assistant

Quality Vapes
02.2025 - Current

Sales Coordinator

Rogers Communications
01.2024 - 10.2024

Post Secondary Diploma - Business Supply Chain&Operations.

Fanshawe College of Applied Arts And Technology

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