Dynamic and customer-focused professional with extensive experience in retail sales, customer service, event management, and administration across multiple industries. Proven ability to build client relationships, manage operations efficiently, and resolve complex issues with professionalism and integrity. Seeking to leverage these skills in a challenging role within a reputable Canadian organization.
Expert cannabis product guidance (strains, edibles, concentrates). - POS transactions, ID verification, and regulatory compliance. - Inventory management and sales floor upkeep. - Professional customer service and issue resolution.
Resolved complaints empathetically, boosting loyalty and repeat business. - Managed high-pressure situations with professionalism. - Addressed concerns promptly, improving satisfaction. - Assisted with product/service inquiries accurately.