Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Abdullah Ghazal

Mississauga,ON
Reality is nothing but a collective hunch.
Lily Tomlin and Jane Wagner
Abdullah Ghazal

Summary

Quality-driven The department supervisor is adept at providing excellent customer service and providing employees with clear guidelines and responsibilities. practised in customer sales, store opening and closing procedures, and operational improvements. Strong experience supervising in a large retail environment. Proactive department supervisor with a commitment to improving the store's operations and ensuring satisfaction among employees and customers. Motivational with excellent communication and reasoning skills. Easily manage various personalities and provide continuous support to coworkers. Determined Department Supervisor with 3 years of experience managing a team of 25 employees in a retail environment and strong leadership, communication, and organizational skills Deep knowledge of inventory control, merchandising, and customer service.

Overview

6
years of professional experience

Work History

The Home Depot Canada

Department Supervisor
10.2021 - Current

Job overview

  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Maintained stock of items, maintained cleanliness and organization, and provided excellent customer service.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed a team of 25 employees, delegated tasks, and held each employee accountable for completing assignments.
  • Assigned tasks and established work schedules to staff to cover operational needs.

Dollar Tree Canada

Store Manager
01.2018 - 08.2022

Job overview

    • Managed inventory control, cash control, and store opening and closing procedures.
    • Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
    • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
    • Completed point of sale opening and closing procedures.
    • Rotate merchandise and displays to feature new products and promotions.
    • Maintained proper product levels and inventory controls for merchandise and organized the backroom to facilitate effective ordering and stock rotation.
    • Assisted with hiring, training, and mentoring new staff members.
    • Approved regular payroll submissions for employees.

Education

CDI College
Mississauga, ON

Diploma from Supply Chain Management
07.2024

Holy Cross High School
Saskatoon, SK

High School Diploma
06.2018

Skills

  • Process and Procedure Development
  • POS Systems Operations
  • Stock Management
  • Growth Planning
  • Customer Service
  • Problem-Solving
  • Forklift Operation
  • RFID Tracking
  • Warehouse Operations
  • Shipping and Receiving
  • Hardworking, energetic, and reliable
  • Strong and physically fit, great hand-eye coordination, able to lift up to 100 lbs
  • Expertise in team building and independent work, refined leadership skills; specializing in problem resolution; Well versed in MS Office and Google Suites, adaptable, and willing to learn and explore systems
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Department Supervisor

The Home Depot Canada
10.2021 - Current

Store Manager

Dollar Tree Canada
01.2018 - 08.2022

CDI College

Diploma from Supply Chain Management

Holy Cross High School

High School Diploma
Abdullah Ghazal