Hi, I’m
Abdullah Dahi
Mississauga,ON
Summary
Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.
Overview
5
years of professional experience
Work History
ASP SecurityMississauga, Ontario
Access Control Officer
04.2024 - Current
Job overview
- Ensured the safety of personnel, visitors and property by monitoring access control points.
- Monitored surveillance equipment to detect any suspicious activity.
- Inspected identification cards, passes or other documents to ensure they are valid and up-to-date.
- Responded promptly and appropriately to alarms, emergency calls and security requests.
- Maintained detailed records of all entries and exits, incidents and patrols conducted in log books.
- Conducted investigations into incidents reported at the access control points.
- Reported suspicious activities or threats to management immediately for further investigation.
Aerodrome International Security Mississauga, ON
Security Guard
11.2023 - Current
Job overview
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Completed incident reports regarding violations of policies or procedures.
- Developed emergency response plans for various scenarios including natural disasters, medical emergencies, fires.
- Provided escorts for employees entering and exiting the building after hours.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Maintained high levels of alertness throughout shifts.
Air IndiaMississauga, ON
Customer Service Executive
05.2023 - 07.2024
Job overview
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
- Collaborated with other departments to ensure customer satisfaction.
- Tracked customer complaints and followed up to ensure resolution was achieved.
- Prepared detailed reports of daily activities for management review.
- Responded promptly to emails sent by customers seeking assistance.
- Generated ideas for improving workflows across the organization's various teams.
- Answered questions from customers by phone and email, offering company details, and policy information as requested.
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
Haji D M Lockhat HospitalMississauga, Ontario
Accounting Clerk
01.2020 - 11.2022
Job overview
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Processed invoices, payments, and statements in a timely manner.
- Prepared bank deposits by compiling data from cashiers.
- Resolved customer inquiries regarding bills and payments.
- Generated financial reports for management review on a regular basis.
- Assisted with external audits conducted by accounting firms.
- Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
- Performed daily general ledger entries to record financial transactions accurately.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
- Processed sales tax returns in accordance with state regulations.
Education
Sheridan College
Diploma from Business Accountancy
04-2024
Skills
- Surveillance monitoring
- Emergency Preparedness
- Alarm response
- Perimeter security
- Security systems expertise
- Visitor screening
- Identification verification
- Incident Response
- Theft Prevention
- Maintaining records
- Identity checks
- First Aid administration
- Incident Reporting
Timeline
Access Control Officer
ASP Security
04.2024 - Current
Security Guard
Aerodrome International Security
11.2023 - Current
Customer Service Executive
Air India
05.2023 - 07.2024
Accounting Clerk
Haji D M Lockhat Hospital
01.2020 - 11.2022
Sheridan College
Diploma from Business Accountancy
Similar Profiles
MANPREET KAUR BUTTARMANPREET KAUR BUTTAR
Security Officer at ASP SECURITYSecurity Officer at ASP SECURITY
Master ZamirMaster Zamir
MLSE SECURITY GUARD at ASP SecurityMLSE SECURITY GUARD at ASP Security
Deepak KumarDeepak Kumar
Security Supervisor at ASP SecuritySecurity Supervisor at ASP Security