Summary
Overview
Work History
Education
Skills
Personaldetails
Languages
Certification
Timeline
Generic

Abdullah Al Mukit

Halifax

Summary

Proactive and goal-oriented professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Director of Operations

Sattar Real State
01.2022 - 03.2024
  • Closely work with associated departments and government body
  • Establish guideline to develop effective development strategy.


Business Development Manager

momagic bangladesh
11.2019 - 10.2021
  • Maintaining close contract and business relationship with MNO and others business partner
  • Manage cross functional work and alignment with stakeholder


Service Advisor

Beyorself Venture Ltd
09.2018 - 12.2020
  • Be Yourself Ventures is a firm that engages into start up incubation and Angel Investment and it helps entrepreneurs, founders and start ups with disruptive ideas to be themselves


Business Development Manager

Celltek Prodigi Ltd
09.2018 - 12.2019
  • Maintaining close contract and excellent business relationship and a high level of negotiation with key mobile operators/vendors/solution provider in people towards better outcomes for company
  • Make plan & work closely with local/external partners & deliver new product/services

Country Manager

Binbit Ltd
09.2016 - 08.2018
  • Plan Innovative product with efficient marketing strategy and get the business for the company.
  • Maintain close contract and excellent business relationship and a high level of negotiation with business partner.

Head of Operations

Pacific Bangladesh Citycell
02.2014 - 09.2016
  • Lead & coach team using company Value
  • Research, plan, design, develop, implementation and monitoring
  • Create excellent cross- functional work and alignment with key stakeholder

Manager, Product Development

Mir Technologies
08.2013 - 01.2014
  • Managing the entire product life cycle from strategic planning to tactical activities
  • Set Product road map that supports the content & market launch
  • Ensure the End to end connectivity with all respective Telco’s & Trusted Partners

Head of Operations

Mobile Multimedia
08.2012 - 07.2013
  • Heading a content team and individual employees to excellent performance as per KPI
  • Ensure regular follow-up and support to attain business goal


Product & Campaign Manager

Grameenphone Ltd.
03.2011 - 07.2012
  • Coordinate and support formulation and implementation of CLM Micro and Loyalty campaign
  • Undertake activities to support market launch as per the campaign plans


Product Manager

Grameenphone Ltd.
01.2008 - 02.2011
  • Closely work with Banks and Financial Institute in regard to manage Banking Service portfolio
  • Have to work with cross functional stake-holders to develop the product and follow-up implementation.

Customer Service Manager

Grameenphone Ltd.
01.2007 - 12.2007
  • Provide one-stop quality Customer Service through online communication media; web chat, email and social network to ensure positive customer experience as Multi Skilled Agent
  • Capture customer insights and escalate dependent issues/complaints to respective concern

Customer Service Representative

Grameenphone Ltd.
03.2006 - 12.2006
  • Provide one-stop quality Customer Service over phone to ensure positive customer experience
  • Proactively aware/inform customers regarding our products/service

Education

Bachelor's - Computer Information Systems

NCC Education
Bangladesh
03.2008

Skills

  • Leadership
  • Customer relationship management
  • Business development
  • Product management
  • Marketing
  • Communication skills

Personaldetails

14' Years of Experience in leadership, planning, and execution.

Languages

English
Professional Working

Certification

Mobile development -GSMA

Project Managment - PRINCE2@

Lean Six Sigma- Grameenphone

Timeline

Director of Operations

Sattar Real State
01.2022 - 03.2024

Business Development Manager

momagic bangladesh
11.2019 - 10.2021

Service Advisor

Beyorself Venture Ltd
09.2018 - 12.2020

Business Development Manager

Celltek Prodigi Ltd
09.2018 - 12.2019

Country Manager

Binbit Ltd
09.2016 - 08.2018

Head of Operations

Pacific Bangladesh Citycell
02.2014 - 09.2016

Manager, Product Development

Mir Technologies
08.2013 - 01.2014

Head of Operations

Mobile Multimedia
08.2012 - 07.2013

Product & Campaign Manager

Grameenphone Ltd.
03.2011 - 07.2012

Product Manager

Grameenphone Ltd.
01.2008 - 02.2011

Customer Service Manager

Grameenphone Ltd.
01.2007 - 12.2007

Customer Service Representative

Grameenphone Ltd.
03.2006 - 12.2006

Bachelor's - Computer Information Systems

NCC Education
Abdullah Al Mukit