ABDULLAH ALHAFADHI
Sales Representative
Ottawa,ON
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate
H&M Retail Store
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Member
Tim Hortons - Carling Ave
06.2021 - 04.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
Sales Representative
PC Financial At Loblaws
09.2020 - 09.2021
- Assisted and supported consumers with any questions or concerns.
- Followed communication procedures, guidelines, and policies to ensure consumer satisfaction.
- Took the extra mile to engage customers, educating them on our PC Optimum points, membership services, and new PC MasterCard.
- Opened new MasterCard, pc point card, pc insiders.
- Managed customer accounts to secure customer satisfaction and repeat business.
Sales Representative
Costco Marc martin men's suits
11.2018 - 03.2020
- Sold and distributed men's suits to customers.
- Helped customers find their sizes and colors.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Managed inventory to provide customers with access to products in high demand.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Sales Representative
Costco
01.2017 - 11.2018
- Answered question about the product and explained how does it work.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Assisted in the maintenance of all inventory in the stockroom and on the selling floor.
- Greeted customers as they enter the store.
- Visited prospective customers and dealers for promoting products.
- Trained and mentored new sales representatives.
Education
Bachelor of Science - Computer Science
Algonquin College
Ottawa, ON04.2025
Skills
- Excellent customer Service Skills
- Good Communication Skills
- Cash Trained
- Positive Attitude
- Floor Organizer
- Quick Learner
- Reliable and Dependable
- Organized
- People Oriented
- Team Player
- Time Management
- Adobe Systems Adobe Acrobat
Awards
2022 Student Recognition Award. "Demonstration of personal initiative to achieve a positive outcome."
References
REFERENCES AVAILABLE UPON REQUEST
Languages
Arabic
Full Professional
Timeline
Sales Associate
H&M Retail Store
08.2023 - Current
Team Member
Tim Hortons - Carling Ave
06.2021 - 04.2023
Sales Representative
PC Financial At Loblaws
09.2020 - 09.2021
Sales Representative
Costco Marc martin men's suits
11.2018 - 03.2020
Sales Representative
Costco
01.2017 - 11.2018
Bachelor of Science - Computer Science
Algonquin College
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