Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Aims and Ambitions
Generic

Abdulhakim Abdo, PMP®

Ottawa,ON

Summary

Sales professional with proven ability to drive revenue growth and enhance customer satisfaction. Known for fostering collaborative team environments and delivering results in dynamic settings. Skilled in strategic planning, client relationship management, and adaptive problem-solving.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sales Engineering Specialist

ABB Inc
12.2019 - Current

Main scope (MV/LV) Distribution Power Products.

  • Sell products and systems to customers, focusing on volume, mix and profitability targets
  • Establish and maintain effective customer relationships (from commercial to administrative functions) to understand customer needs, promote customer understanding of full product offering, and align to provide a solution.
  • Ensures a positive customer experience throughout the sales process.
  • Meeting with end users, consultants, contractors, OEMs and distributors to promote ABB products.
  • Prepare sales plans using company tool; perform regular status reviews; propose recovery plan(s) in cases of potential order shortfalls
  • Ensure the successful outcome of transactions, contracts and proposals through effective product/solution presentations and negotiations.
  • Communicate details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions).
  • Ensure efficient marketing communication to external customers (both current and prospects) and communicates the value proposition of the offer to the end customers.
  • Contribute to the development of new market opportunities.
  • Prepare offers in coordination with the bid and proposal department; ensure appropriate technical and financial aspects of offers, including prices and trading conditions.
  • Monitor competitors’ activity and ensure that appropriate response strategies are formulated and implemented.

Senior Sales Engineer, Power Grid ABB Division

ABB Company
09.2014 - 12.2019

Main scope: HV Switchgears, HV/MV Transformers, Capacitor Banks, Harmonic Filters & other components.

  • Sell products and systems to customers, focusing on volume, mix and profitability targets
  • Establish and maintain effective customer relationships (from commercial to administrative functions) to understand customer needs, promote customer understanding of full product offering, and align to provide a solution.
  • Ensures a positive customer experience throughout the sales process.
  • Prepare sales plans using company tool; perform regular status reviews; propose recovery plan(s) in cases of potential order shortfalls
  • Ensure the successful outcome of transactions, contracts and proposals through effective product/solution presentations and negotiations.
  • Communicate details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions).
  • Ensure efficient marketing communication to external customers (both current and prospects) and communicates the value proposition of the offer to the end customers.
  • Contribute to the development of new market opportunities.
  • Prepare offers in coordination with the bid and proposal department; ensure appropriate technical and financial aspects of offers, including prices and trading conditions.
  • Monitor competitors’ activity and ensure that appropriate response strategies are formulated and implemented.

Senior Project/Quality Engineer Oil & Gas

Computer System Protection Chambers & Integrated Communications Co. (CPIC)
03.2012 - 09.2014
  • Responsibilities
  • Coordinate the project implementation from detailed design to installation, keeping project within approved spending amounts.
  • Manage multiple projects simultaneously.
  • Management of support services for supervising and directing engineering, procurement and construction.
  • Management, control and coordination with client and sub contractors.
  • Represent the project execution Kick Off and progress Meetings with clients.
  • Prepare equipment layout drawings, piping and instrument diagrams, instrument and equipment specifications, project schedule and other detail documents.
  • Making weekly progress report.
  • Procurement.
  • Project Scheduling.
  • Supervision of System Integration at factory.
  • Preparation of AS Built Drawing, AutoCAD, Microstation.
  • Ensuring that Inspection & Test Plans are timely basis applied by all parties and that project requirements as listed in ITP are fulfilled.
  • Performing the required surveillance ("monitor", "witness", "hold point") on due time as per the related inspection notification and being acknowledged in advance with the applicable standards and specifications.
  • Monitoring and reporting progress against the approved inspection & test plan.
  • Designing maintenance strategies, procedures and methods;
  • Planning and scheduling planned and unplanned work;
  • Carrying out quality inspections on jobs;
  • Liaising with client departments and customers;
  • Arranging specialist procurement of fixtures, fittings or components;
  • Controlling maintenance tools, stores and equipment;
  • Monitoring and controlling maintenance costs;
  • Dealing with emergency and unplanned problems and repairs;
  • Writing maintenance strategies to help with installation and commissioning guidelines
  • Should take responsibility of all aspects of Quality Assurance /Quality Control during project execution.
  • Preparing all the relevant Quality documentation required by the client (Project Quality Plan-PQP, Inspection & Test Plan-ITP, Detailed inspection procedure, Etc.).
  • Plan and execute the inspection as per approved ITP.
  • Responsible for implementation of quality control in accordance with project specifications, engineering drawings and clients Standards.
  • Responsible for Inspection & Monitoring of materials deliveries and storage to ensure compliance with specified requirements.
  • Study the shop drawings; understand the detailed engineering drawings and documents specifications & building quality.
  • Reporting and Documenting of Non-Conformances and observations and general liaison with the project engineers in relation to the quality and progress of work.
  • Monitor the Testing & Calibration of all Instruments such as; Multimeter, Megger, Clamp meter, Insulation Tester, other applicable instruments.
  • Inspection & Testing of Analyzer Shelter as per Clients Standards.
  • Responsible for maintaining and compiling quality records related to project execution.
  • Preparation of AS Built Drawing, AutoCAD, Microstation.
  • Documentation control and follow-up.

Different Roles

ALKHORAYEF COMPANY
11.2008 - 03.2012

Worked in service, sales & project management

Education

Bachelor Degree - Mechatronics Engineering

Philadelphia University
08.2008

Certificate - PMP Certification

PMI

Skills

  • Project Management skills
  • Communication skills
  • Excellent planning skills
  • Sales skills
  • Risk management skills
  • Excellent communication skills
  • Knowledge in different clients & international Quality Standards
  • Able to work under pressure and a very strong team player
  • Strong attention to detail, ability to work with staff at all levels within an organization
  • Proven ability to achieve results in very high pressure environments and to keep teams motivated
  • MS Project Management
  • MS Office
  • Presentation skills

Languages

Arabic (native)
English (fluent)

Certification

  • Rana Factory – Basic training – 2004
  • Supervisory Skills training – 2011
  • CPIC Factory - Swagelok Installation and Safety Seminar - 2012
  • FAHSS TUV – QMS Awareness (ISO 9001:2008) – 2013
  • FAHSS TUV – Internal Quality Auditing (ISO 9001:2008) – 2013
  • IELTS Course – 2013
  • Sales Academy – 2015
  • Risk Management training – 2015
  • Customer Voice management – 2016
  • Project Management Professional PMP Certification – 2016

Timeline

Sales Engineering Specialist

ABB Inc
12.2019 - Current

Senior Sales Engineer, Power Grid ABB Division

ABB Company
09.2014 - 12.2019

Senior Project/Quality Engineer Oil & Gas

Computer System Protection Chambers & Integrated Communications Co. (CPIC)
03.2012 - 09.2014

Different Roles

ALKHORAYEF COMPANY
11.2008 - 03.2012

Bachelor Degree - Mechatronics Engineering

Philadelphia University

Certificate - PMP Certification

PMI

Aims and Ambitions

I really enjoy my work and perform well under stress. I am keen to get involved in research projects. I am proud to be a good team player with ability of efficient management of time and resources.
Abdulhakim Abdo, PMP®