Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abdul Haadi Anjam Anjam

Toronto,ON

Summary

Dynamic and customer-oriented professional with over two years of experience delivering exceptional service in high-pressure, fast-paced environments. Proven ability to handle complex customer inquiries, resolve issues efficiently, and ensure a seamless customer experience. Multilingual communicator fluent in English, Hindi, Urdu, and Punjabi, dedicated to creating positive interactions and building customer loyalty.

Overview

2
2
years of professional experience

Work History

Ramp Operator

Menzies
09.2022 - 11.2024
  • Delivered outstanding customer service to passengers by assisting with luggage handling, wayfinding, and boarding procedures, ensuring a seamless and stress-free airport experience.
  • Communicated with flight dispatch personnel regarding incoming or outgoing aircraft.
  • Filled out paperwork for all cargo loads accurately and in a timely manner.
  • Assisted passengers with special needs or requests regarding their baggage.

• Efficiently addressed customer inquiries, resolved concerns, and provided accurate information on flight schedules, airport facilities, and procedures.

•Demonstrated excellent multitasking abilities in a dynamic, high-volume environment, supporting multiple flights and handling time-sensitive situations.

Education

High School Diploma -

Father Henry Carr
Toronto, ON
09-2019

Skills

  • Exceptional Customer Service & Interpersonal Skills Conflict Resolution & Problem Solving Multitasking & Time Management Strong Verbal & Written Communication Team Collaboration & Adaptability Cultural Sensitivity & Multilingual Communication

Languages

English
First Language
Urdu
Proficient (C2)
C2
Punjabi
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2

Timeline

Ramp Operator

Menzies
09.2022 - 11.2024

High School Diploma -

Father Henry Carr
Abdul Haadi Anjam Anjam