ABDULGAFAR IBIDUNNI
Richmond,Canada
Summary
Results-driven sales professional with 5+ years of experience in technical sales and customer relationship management. Proven track record of growing client relationships, achieving sales targets, and providing comprehensive technical product support. Demonstrated success in increasing sales revenue by 20% through effective client needs assessment and solution-based selling approaches.
Overview
7
7
years of professional experience
Work History
Stock Unloader & Sales Associate
Walmart
06.2024 - Current
- Manage inventory systems and monitor stock levels to ensure product availability for sales team
- Train new team members on product knowledge and sales processes, reducing onboarding time by 30%
- Collaborate with department supervisors to streamline operations and improve sales efficiency
- Maintain detailed records of inventory movements and sales patterns
Technical Sales Associate
Home Depot
05.2024 - 10.2024
- Provided expert technical product knowledge to customers, maintaining 98% satisfaction rating
- Developed and delivered product demonstrations and presentations to highlight features and benefits
- Collaborated with inventory team to ensure product availability and optimize sales opportunities
- Offered ongoing technical support and troubleshooting assistance to customers post-purchase
Customer Service & Sales Supervisor
First Bank
06.2018 - 07.2023
- Led client relationship management initiatives, resulting in 15% expansion of client base through strategic prospecting and needs assessment
- Developed and executed sales strategies that drove a 20% increase in revenue while maintaining high customer satisfaction
- Created compelling sales presentations and proposals to effectively communicate product benefits and features
- Negotiated contract terms and maintained detailed customer records to ensure ongoing client support
- Implemented comprehensive client support systems for post-sale relationship management
Education
Business Management -
Lambton College
01.2025
Mass Communication -
Bowen University
01.2016
Skills
- Technical Product Knowledge & Support
- Client Relationship Management
- Sales Strategy Development
- Contract Negotiation
- Needs Assessment & Solution Selling
- Client Training & Support
- Market Analysis & Competitor Research
- Team Leadership & Collaboration
- Microsoft Office Suite (Excel, Word, PowerPoint)
- CRM Systems
- Sales Analytics Tools
- Technical Documentation
Languages
English
Native or Bilingual
Timeline
Stock Unloader & Sales Associate
Walmart
06.2024 - Current
Technical Sales Associate
Home Depot
05.2024 - 10.2024
Customer Service & Sales Supervisor
First Bank
06.2018 - 07.2023
Mass Communication -
Bowen University
Business Management -
Lambton College
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