ABDULAZEEZ USMAN BARAKAT
Killarney,MB
Summary
Motivated Child Care Assistant with experience in early learning environments, customer care, and community support. Strong communication, teamwork, and organizational skills with proven ability to maintain safe, inclusive, and engaging spaces for children and clients.
Overview
13
13
years of professional experience
Work History
Child Care Assistant
Roots of Early Learning
06.2025 - Current
- Support educators with classroom activities and child supervision.
- Maintain safe, clean, and engaging learning environments.
- Assist with behaviour guidance and daily routines.
- Communicate effectively with parents and team members.
Volunteer Library Assistant
Turtle Mountain School Division
04.2025 - 06.2025
- Shelved and organized library materials.
- Assisted with Story Time and literacy programs.
- Helped catalog books and update records.
- Supported reading activities with students.
Back-Office Executive
9mobile Telecommunication
01.2022 - 01.2024
- Validated SIM swap documentation in line with NCC regulations.
- Ensured privacy, compliance, and accuracy of customer records.
- Identified fraudulent cases and escalated high-risk requests.
Customer Care Officer
9 Payment Service Bank (9PSB)
01.2021 - 01.2022
- Provided support via chat, email, and social media.
- Resolved transaction issues and followed up with customers.
- Improved satisfaction through timely and accurate responses.
Customer Care Officer
9mobile Telecommunication
01.2015 - 01.2021
- Handled inbound calls and resolved customer concerns.
- Documented interactions and ensured customer satisfaction.
- Awarded for outstanding service performance.
Junior Accountant
UNIK Integrated Ltd.
01.2014 - 01.2015
- Maintained ledgers and prepared financial records.
- Supported tax preparation and audit documentation.
Teacher
Government Girls Senior Secondary School
01.2013 - 01.2014
- Delivered lessons, supervised students, and improved test performance.
Education
Grade 12 Applied Family Studies 40S - undefined
Turtle Mountain Adult Education Centre
01.2025
B.Sc - Accounting
Bayero University
Kano01.2012
High School Diploma -
Federal Government Girls College
Kaduna01.2008
Skills
- Child supervision & early learning support
- Behaviour guidance & safety monitoring
- Recordkeeping & documentation
- Customer service & conflict resolution
- Microsoft Office & CRM systems
- Multitasking and attention to detail
- Communication & interpersonal skills
- Problem-solving
- Friendly
Languages
English
Professional Working
ADDITIONAL EXPERIENCE
- Childcare: Operated private daycare; supervised children, ensured safety, prepared meals.
- Home Care: Assisted elderly clients with daily tasks, personal care, and companionship.
Timeline
Child Care Assistant
Roots of Early Learning
06.2025 - Current
Volunteer Library Assistant
Turtle Mountain School Division
04.2025 - 06.2025
Back-Office Executive
9mobile Telecommunication
01.2022 - 01.2024
Customer Care Officer
9 Payment Service Bank (9PSB)
01.2021 - 01.2022
Customer Care Officer
9mobile Telecommunication
01.2015 - 01.2021
Junior Accountant
UNIK Integrated Ltd.
01.2014 - 01.2015
Teacher
Government Girls Senior Secondary School
01.2013 - 01.2014
Grade 12 Applied Family Studies 40S - undefined
Turtle Mountain Adult Education Centre
B.Sc - Accounting
Bayero University
High School Diploma -
Federal Government Girls College