ABDUL ALI EISSAR
Burnaby,BC
Summary
Results-driven technology professional with expertise in software development, system administration, and technical support. Demonstrates strong problem-solving skills and the ability to optimize performance. Manages projects effectively and collaborates with teams to achieve organizational goals while staying abreast of industry trends.
Overview
12
12
years of professional experience
Work History
Field Supervisor
Canavision Technical Services Inc.
Surrey, Canada
01.2022 - 01.2025
- Supervised design, installation, and splicing of optical fiber cables, ensuring optimal performance and reliability.
- Conducted time domain reflectometry tests to identify and troubleshoot faults and interruptions in fiber optic systems.
- Maintained communication with clients and contractors, facilitating timely project completion and alignment with client expectations.
- Trained new team members on technical procedures and safety protocols.
Graphic Design Intern
Taha College
Scarborough, Canada
01.2024 - 02.2024
- Designed layout, typography, and color palette for college website, improving user engagement.
- Refined website content for clarity and effectiveness, boosting user comprehension.
- Conducted usability tests, gathered feedback, and analyzed data to inform design improvements.
Technology Specialist
London Drugs
Burnaby, Canada
01.2021 - 12.2021
- Supported customers with after-purchase or subscription issues related to hardware and software, ensuring timely resolution and satisfaction.
- Completed training in digital printing principles and Photoshop, enhancing capabilities in image editing.
- Completed training in digital printing principles and Photoshop for images and other video editing software.
- Developed skills in video editing software to enhance customer support effectiveness. in video editing software to enhance customer support capabilities.
Electrical Associate
The Home Depot
Burnaby, Canada
01.2018 - 01.2020
- Conducted inquiries to assess customer expertise and project requirements, ensuring tailored solutions.
- Outlined steps for successful completion of home and business projects, facilitating client understanding.
- Delivered prompt, friendly service through proactive engagement, effectively identifying and addressing customer needs.
- Utilized computer terminals for inventory checks, order lookups, and updates on purchases.
Technology Support
Berea College
01.2016 - 01.2017
- Guided students and patrons in effective software and hardware utilization to enhance learning outcomes.
- Facilitated online research assistance for students.
- Maintained and updated department database, managed phone calls, and addressed email inquiries to support efficient information flow.
- Created educational videos to inform and engage users with departmental initiatives.
Group Leader
Berea College
01.2014 - 01.2015
- Led student teams in community service projects, fostering teamwork and civic responsibility.
- Organized sports activities and conducted campus tours, promoting participant engagement and community integration.
- Implemented safety protocols during group activities and events.
- Established ground rules to promote a positive environment during events.
- Contributed to preparation efforts and provided continuous support throughout orientation period.
- Coordinated check-in process and orientation activities for new arrivals, ensuring smooth transitions into campus life.
Executive Assistant to the CEO
Omran Holding Group
Kabul, Afghanistan
01.2013 - 12.2013
- Collaborated with CEO to create project status reports, enhancing client communication and media outreach.
- Drafted and submitted business and technical proposals for prospective contracts and ventures.
- Established and maintained relationships with domestic and international business partners, including ministries and U.S. Army Corps of Engineers, to support strategic initiatives.
- Managed office duties, including guest reception and visitor record maintenance, to ensure smooth CEO meeting operations.
Education
Diploma - Graphic Design
Create Career College
BC, Canada01.2024
B.A. - Physics
Berea College
Berea, KY, U.S.01.2017
Skills
- Qiskit and Python
- C programming
- Mathematical modeling
- Statistical analysis
- Data analytics
- Machine learning techniques
- Embedded systems and optical fiber
- Adobe software suite
- Microsoft Office suite
- Google Workspace
- Teaching and training
- Public speaking
Accomplishments
- IYMS Corps micro-grant winner, IYMS Corps, 05/23
- Guest-lecturer on global water scarcity, Simon Fraser University, 05/19
- President of Martial Arts Club, Berea College, 08/15-05/17
- Vice-President of Society of Physics Students, Berea College, 08/15-05/16
- Francis S. Hutchins Creative Art Award in Literature, Berea College, 05/17
- Mortar Board Honorary Society, Berea College, 05/16
Research
- Video Microscopy of Brownian Motion, Berea College, 05/17, Dr. Martin Veillettte, Conducted video microscopy of the Brownian motion of polystyrene microspheres suspended in a water cell. Determined Boltzmann's constant from statistical analysis of the random motion of 19 beads over 9.67 seconds. Programmed 2-dimensional random walk in Python for comparison.
- Quantum Gravity on a Laptop, Bard College, 05/16, Dr. Joshua Cooperman, Simulated quantum gravity in (2+1) dimensions in the Causal Dynamical Triangulations (CDT) approach. Calculated average distances, shortest paths, and cycles on a causally generated ensemble of tetrahedrons using probabilistic methods. Confirmed that the resulting triangulated manifold conformed to the general relativistic limit.
Languages
English
Full Professional
Persian
Native/ Bilingual
Timeline
Graphic Design Intern
Taha College
01.2024 - 02.2024
Field Supervisor
Canavision Technical Services Inc.
01.2022 - 01.2025
Technology Specialist
London Drugs
01.2021 - 12.2021
Electrical Associate
The Home Depot
01.2018 - 01.2020
Technology Support
Berea College
01.2016 - 01.2017
Group Leader
Berea College
01.2014 - 01.2015
Executive Assistant to the CEO
Omran Holding Group
01.2013 - 12.2013
Diploma - Graphic Design
Create Career College
B.A. - Physics
Berea College