Reliable Hand known for high productivity and efficient completion of tasks. Possess specialized skills in machinery operation, maintenance protocols, and safety compliance. Excel in teamwork, problem-solving, and adaptability to ensure seamless operations and project success.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Traveling Circus Hand
Cirque Italia
Montreal, Quebec
04.2026 - 08.2026
Collaborated with performers to ensure smooth transitions during shows.
Assisted in setting up and dismantling the tents as well as stage equipment for performances.
Maintained cleanliness and organization of backstage areas before and after events.
Front desk clerk
Saint Lawrence Residence and Suites
Toronto, Canada
04.2022 - 05.2025
Greeted guests upon arrival, creating a warm and welcoming atmosphere to enhance their experience
Coordinated efficient check-in and check-out processes following hotel policies and procedures
Managed payment transactions to provide a streamlined and secure experience for guests. and verification of guest identification.
Maintained accurate records of daily room occupancy and rate totals while managing online reservations to ensure seamless operations
Documented guest concerns, requests, and complaints to facilitate timely resolutions and improve service quality
Customer Service Representative
Sutherland
Windsor, Canada
06.2018 - 01.2022
Resolved an average of 350 customer inquiries weekly, while consistently meeting performance benchmarks in all areas (speed, accuracy and volume), demonstrating strong problem-solving abilities and a commitment to high-quality service.
Enabled company to achieve highest customer service ratings through effective communication strategies and personalized service.
Mentored new representatives by providing training and support on challenging customer interactions.
Earned commendations for initiative, dependability, and customer-focused mindset during performance evaluations.
Cashier
Taco Bell
Windsor, Canada
08.2017 - 06.2018
Operated cash register, handling transactions accurately and meticulously, minimizing discrepancies.
Performed regular cash register reconciliations, ensuring accuracy and integrity of financial transactions.
Delivered exceptional service by greeting customers warmly and assisting them with their purchases, ensuring a positive dining experience.
Built rapport with customers, addressing needs professionally and sensitively, fostering repeat business and loyalty.
OPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro TelecommunicationsOPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro Telecommunications