Results-driven civil engineer well-versed in overseeing construction, renovation and relocation projects. Proven track record in managing mission-critical facilities and ensuring compliance with building codes and regulations. Strong leader with a focus on operational performance, continuous improvement, and customer service. Skilled in project management, vendor management, and financial oversight.
Overview
14
14
years of professional experience
Work History
Facilities Manager
Dynacare
Brampton, Ontario
05.2024 - Current
Managed the technical functioning of the facility, ensuring appropriate processes and equipment were in place, and assisted in developing new processes or changes.
Expertise in HVAC, electrical, mechanical, civil, and plumbing systems; managed mission-critical facilities including generators, UPS, CRAC units, and associated MEP equipment.
Oversaw critical and non-critical building operations, maintenance, and repair; developed and implemented workplace strategies and managed construction and project management tasks.
Led local compliance with all building codes and requirements, including building, fire, environment, health and safety, and lab regulations, codes, and standards.
Established, monitored, measured, and reported laboratory facilities performance metrics; analyzed and identified issues impacting operational performance and established initiatives for continuous improvement.
Led AODA requirements for buildings.
Managed local environment, health, safety, and security protocols; co-led local Joint Health and Safety committees; led fire and evacuation committees and ensured appropriate training; led spill response initiatives.
Managed onsite life-safety and emergency equipment; led security of perimeter and access.
Fostered an inclusive environment, encouraged trust and open communication by addressing staff concerns and inquiries; developed internal service level agreements.
Maintained adequate parts inventory and ordered items as necessary to ensure on-time solutions.
Coordinated system repairs and monitored system performance (Lab and LHSC, Corporate offices) including chemical disposal and HVAC.
Assessed and monitored vendor performance, focusing on solutions such as contracting out landscaping and snow removal services; led RFPs and established a network to support the operation.
Developed and maintained project plans for all new projects, ensuring completion of tasks on time.
Managed internal resources to ensure efficient utilization of personnel in order to meet project goals.
Drafted change orders when additional services or materials were requested by clients or contractors.
Produced thorough, accurate and timely reports of project activities.
Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
Developed and implemented policies and procedures for maintenance, repair and operations of facilities.
Reviewed bids received from contractors before awarding contracts for large-scale projects.
Facilities Project Manager
Mirabelli Corporation
Toronto, Ontario
02.2022 - 04.2024
Managed the upkeep of equipment and supplies to meet health and safety standards for all Walmart facilities
Ensured timely completion of maintenance activities whilst maintaining timelines, budgets, and project performance objectives
Coordinated and managed the operational activities, programs, functions, services, and budget for facilities maintenance including technical and cost/benefit justification
Assisted with the development of long-term capital plans for facility improvement, repairs and financial planning.
Built and established strong partnerships with teams, vendors and contractors.
Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Led meetings with internal team members, consultants and contractors.
Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Facilities Coordinator (4-Months Contract)
CBRE
Mississuaga, ON
11.2021 - 02.2022
Assisted 3 managers with management of work orders, vendor management and invoices.
Developed and maintained a comprehensive database of contractors to ensure timely delivery of products and services.
Managed all facility-related invoices and vendor contracts.
Monitored vendor compliance with contractual obligations, including quality assurance standards.
Facilities Coordinator
SAKS Fifth Avenue, Hudson Bay Company
Toronto, Canada
11.2020 - 05.2021
Responded to employees inquiries and concerns. Ensured timely resolution of complaints and made sure quality work place environment is provided to all the company staff.
Created work orders and assigned work orders to multiple technicians, subcontractors and vendors.
Oversaw vendor-provided building services, including janitorial, pest control and landscaping.
Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
Called in equipment repair services and maintained office supplies by ordering new inventory.
Drafted and enforced preventive maintenance schedule for facility systems and equipment.
Supervised routine maintenance and repair of machinery and electrical and mechanical systems.
Conducted safety meetings to improve internal safety processes.
Managed OSHA-mandated recordkeeping and accident analysis paperwork.
Assisted in the preparation of maintenance contracts and agreements, ensuring accuracy and compliance with applicable laws.
Facilities & Special Projects Manager
Telenor Group
Islamabad, Islamabad
01.2011 - 09.2020
Managed operations and maintenance of Corporate head office, Sales & Service centers & Mission Critical (data centers) of all Telenor Pakistan facilities
Planned, designed and executed space development and renovation in assigned offices.
Took part in the RFQ preparation, Contractor shortlisting, Bid evaluation, and Project design meetings.
Collaborated with other departments, such as legal and finance, to resolve issues related to contract development or execution.
Liaised between internal and external stakeholders to provide updated project status and performance reports.
Performed quality assurance checks on completed work before final sign off by client.
Analyzed blueprints, technical drawings, and models to determine construction requirements.
Monitored the progress of the construction team to ensure all deadlines were met.
Inspected work sites regularly to identify safety hazards and take corrective action where necessary.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Oversaw building maintenance requirements and generated work orders accordingly. Checked that agreed work by staff or contractors has been completed satisfactorily.
Established proactive preventative maintenance processes and engineering approaches
Elevated customer satisfaction ratings by resolving issues for speedy resolution.