ABDUL RAZAQ RAJI
Montreal,Quebec
Overview
21
21
years of professional experience
Work History
MANAGER
Organically Purified
Windsor, Ont.
01.2010 - 01.2013
- Conducted and oversaw all company’s activities
- Managed orders and ensured perfect delivery
- Conducted and supervised quality check procedures
- Trained staff and conducted knowledge orientations
- Ensured delivery of satisfactory customer service
- Handled company’s financial activities
ASSISTANT MANAGER
FedEx Office Canada
Toronto, Ont.
01.2007 - 01.2009
- Conducted and oversaw strategic planning, reporting and budgeting
- Ensured staff and maintenance contractors adhere to professional standards
- Conducted inventory and products management
- Performed staff supervision and training
- Conducted orientation for employees
- Maintained company’s finances and funds
- Performed periodic staff evaluation to ensured quality service
SUPERVISOR - SHELTER SERVICES
Good Sheppard Centre
Toronto, Ont.
01.2005 - 01.2007
- Provided counselling and housing referrals to individuals and families dealing with several social problems
- Provided Mental Health support to adults and community youth
- Established programs and supports systems to allow clients maintain successful tenancy
- Supervised the work of maintenance and janitorial staff
- Promoted social justice and social inclusion within the organizational set up and with community partner agencies
- Conducted community outreach programs and projects
- Provided clinical referrals and interventional supports to individuals and families of people dealing with developmental disabilities, etc.
- Liaised with community based agencies to improve community programs and projects
- Provided training to staff, interns and volunteers
DIRECTOR OF SOCIAL SERVICES
Bilal Muslim Community Centre
Toronto, Ont.
01.2005 - 01.2009
- Provided community development services to clients and community members
- Developed programs and services to improve the quality of life of families and the community at large
- Worked in collaboration with community based agencies to develop community-oriented programs and services
- Provided housing referrals to community members and clients
- Worked with social service organizations to find solutions and to develop skills that promote social justice and inclusion
- Conducted family and youth development programs and projects
- Conducted community outreach programs and projects
- Provided training to staff, interns and volunteers
- Provided service referrals and counselling to centre users
- Volunteer
PROGRAM LEADER
Toronto Community Housing
Toronto, Ont.
01.2004
- Developed program plans and conducted program monitoring and evaluation
- Performed conflicts resolution and dissolved potential conflicts
- Provided counselling and referrals to families and community members
- Created programs to allows tenants learn the stills to maintain their housing
- Designed and coordinated community program appropriate to families, adults, youth and children
- Contract
EVENTS COORDINATOR
Davenport Perth Comm. Centre
Toronto, Ont.
01.2004
- Organized and executed talks about issues affecting community youth, parents and families and made appropriate recommendations
- Planned and executed programs for families and general community members
- Organized sports and recreation programs for youth camp participants
- Conducted camp program planning
- Summer
JANITOR
Placement Potentiel Inc
Pointe Claire, QC
01.2019 - Current
- Ensures orders are placed and products are replenished as necessary
- Conducts offices and community spaces cleaning and maintenance
- Ensures colleagues adhere to company policies and maintenance procedures
- Conducts special seasonal heavy cleaning to ensure customer satisfaction
- Engages in conflict resolution in cases or staff disputes
JANITOR AND TEAM COORDINATOR
Groupe Menage Plus Inc
Longueuil, QC
01.2014 - 01.2017
- Conducted inventory and products order processes
- Ensured all spaces are cleaned in compliance with company’s policy
- Oversees the delivery of excellent customer service
- Responds to customers enquiries in a timely manner
- Works with partners to ensure customer satisfaction
CLEANER AND BAKER’S HELPER
Yasmin Bakery
Windsor, Ont.
01.2011 - 01.2013
- Helped bakers to complete and deliver excellent services
- Ensured the bakery is kept clean and free of any dangerous condition
- Responded to customers enquiries in a timely manner
- Part Time
Education
Community and Business Leadership Training - undefined
05.2008
Business Leadership Training - undefined
07.2008
Leadership Training Program - undefined
Toronto Community Housing Corporation
Management Training Workshops - undefined
Human Resources Development Canada
Community Leadership Development Training Program - undefined
Toronto Community Foundation
B.Sc. Space Science - Not Completed -
York University
Skills
- Organizational Management
- Mental Health Support
- Community Development
- Capacity Building
- Community Networking
- Supervisory
- Teamwork & Coordination
- Record Maintenance
- Outreach
- Overseeing
- Information Finding
- Reporting
- Programs Development
- Non-Profit Management
- Information Management
- Partnership Development
- Resources Referrals
- Crises Intervention
- Staff Scheduling
- Advanced Leadership
- Inventory Control
Relevant Knowledge Areas
- Organizational Management
- Mental Health Support
- Community Development
- Capacity Building
- Community Networking
- Supervisory
- Teamwork & Coordination
- Record Maintenance
- Outreach
- Overseeing
- Information Finding
- Reporting
- Programs Development
- Non-Profit Management
- Information Management
- Partnership Development
- Resources Referrals
- Crises Intervention
- Staff Scheduling
- Advanced Leadership
- Inventory Control
Timeline
JANITOR
Placement Potentiel Inc
01.2019 - Current
JANITOR AND TEAM COORDINATOR
Groupe Menage Plus Inc
01.2014 - 01.2017
CLEANER AND BAKER’S HELPER
Yasmin Bakery
01.2011 - 01.2013
MANAGER
Organically Purified
01.2010 - 01.2013
ASSISTANT MANAGER
FedEx Office Canada
01.2007 - 01.2009
SUPERVISOR - SHELTER SERVICES
Good Sheppard Centre
01.2005 - 01.2007
DIRECTOR OF SOCIAL SERVICES
Bilal Muslim Community Centre
01.2005 - 01.2009
PROGRAM LEADER
Toronto Community Housing
01.2004
EVENTS COORDINATOR
Davenport Perth Comm. Centre
01.2004
Community and Business Leadership Training - undefined
Business Leadership Training - undefined
Leadership Training Program - undefined
Toronto Community Housing Corporation
Management Training Workshops - undefined
Human Resources Development Canada
Community Leadership Development Training Program - undefined
Toronto Community Foundation
B.Sc. Space Science - Not Completed -
York University