Abdul Qadir
Milton,ON
Summary
Dynamic and results-oriented professional with extensive experience in customer service and financial transactions, notably at Four Points Sheraton Hotel. Excelled in time management and fostering guest relations, significantly enhancing the check-in experience. Demonstrated proficiency in front desk operations and teamwork, ensuring seamless service delivery and operational efficiency.
Overview
19
19
years of professional experience
Work History
Front Desk Night Auditor
Four Points Sheraton Hotel
09.2013 - Current
- Kept accounts in balance and ran daily reports to verify totals.
- Ran daily, weekly and monthly reports to close day and meet objectives.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
- Performed nightly updates to room charges and rates.
- Performed regular property walkthrough during the night shift, addressing any safety hazards or cleanliness concerns.
- Handled high volume of phone calls professionally, providing excellent customer service to potential and current guests.
Cashier
Petro-Canada
05.2006 - 04.2008
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Stocked, tagged and displayed merchandise as required.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
St Patrick
Pakistan05-1999
Skills
- Time management
- Welcoming guests
- Customer assistance
- Credit and cash payments
- Teamwork attitude
- Greeting guests
- Front desk operations
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
Front Desk Night Auditor
Four Points Sheraton Hotel
09.2013 - Current
Cashier
Petro-Canada
05.2006 - 04.2008
High School Diploma -
St Patrick
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