ABDUL MOIZ
Waterloo
Summary
Proven Field Sales Representative with a track record of enhancing sales revenue through expert relationship management and customer service. At Kognitive Marketing, excelled in customer retention and conflict resolution, boosting loyalty. Skilled in outside sales and listening, adept at leveraging customer service to achieve and surpass sales targets.
Overview
1
1
year of professional experience
Work History
Field Sales Representative
Kognitive Marketing
06.2024 - 12.2024
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
Customer Service Representative
Home Service Solutions
01.2024 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bscs - Software Engineering
Conestoga College Institute of Technology And Advanced Learning
Waterloo04-2027
Skills
Outside Sales
Customer Service
Listening Skills
Customer Retention Strategies
Relationship Management
Cash Handling
Languages
English
Native or Bilingual
Timeline
Field Sales Representative
Kognitive Marketing
06.2024 - 12.2024
Customer Service Representative
Home Service Solutions
01.2024 - 04.2024
Bscs - Software Engineering
Conestoga College Institute of Technology And Advanced Learning
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