Kerim Kocak
Calgary,Alberta
Summary
Experienced sales professional with over 6 years in car sales, including dealership management responsibilities such as managing expenses, staff training, profit generation, and employee development. Demonstrated track record of effectively managing dealership operations to optimize financial performance and achieve profitability targets. Skilled in training and developing staff to deliver exceptional customer service and drive sales success. Passionate about fostering a positive work environment and empowering employees to reach their full potential.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Sales Manager
Car Zone
07.2023 - Current
- Hired and trained sales staff
- Appraised trade-in vehicles
- Desked and closed deals
- Bought vehicles for the dealership through private sales and wholesale
- In charge of all vehicle reconditioning
- Coordinated AMVIC mechanical fitness assessments with third-party mechanics
- Researched and sourced parts for vehicles as needed
- Addressed and resolved all customer complaints
- Managed dealer expenses and accounts payable
Sales & Leasing Consultant
Village Honda
03.2023 - 06.2023
- Achieved "Top Sales Person of the Month"
- Received consistently positive impressions and impeccable reviews from customers
- Generated multiple referral customers through exceptional service and sales expertise
- Proactively created leads through the service department, leveraging customer interactions
- Proficient in generating vehicle appraisals and facilitating vehicle purchases for the dealership
Sales Consultant /Purchasing Specialist
Car Zone
06.2020 - 03.2023
- Drove dealership revenue totals by bringing in top sales numbers and purchasing new inventory for dealership.
- Generated personal leads through social media and personal ads.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Coached and inspired individual team members on daily basis to acquire new vehicles.
- Took credit applications on daily bases to assist clients to afford vehicles they need or desire.
- Took pride in organizing and maintaining dealership for superior presentation to clients.
Product Specialist
Capital Chevrolet GMC & Buick
04.2019 - 10.2019
- Engaged with customers to understand their vehicle needs and preferences
- Conducted test drives and provided information on vehicle features and specifications
- Assisted customers with financing options and completed necessary paperwork
- Built and maintained strong customer relationships to encourage repeat business and referrals
- Achieved or exceeded sales targets through proactive selling and exceptional customer service
- Stayed updated on industry trends, new vehicle models, and dealership promotions
- Maintained a clean and organized showroom
- Collaborated with colleagues and management to enhance sales strategies and processes
Flooring Specialist
AMK Construction Solutions LTD
04.2017 - 03.2019
- Generated and prospected clients for flooring installation services
- Provided quotes and bids for multiple jobs
- Managed hiring of employees as needed for projects
- Delivered exceptional customer service to ensure client satisfaction
- Proactively asked for referrals, resulting in multiple new opportunities
- Ensured high-quality workmanship and attention to detail in all installations
Education
Bachelor of Community And Criminal Justice -
Bow Valley College
CalgaryHigh School Diploma -
Ecole De La Rose Sauvage
Calgary, ABSkills
- Communication and Interpersonal Skills (English, French & Turkish)
- Personal Autonomy
- Team Leadership
- Product knowledge
- Marketing and Advertising
- Ability to negotiate and close deals
- Creative problem-solving & decision-making when dealing with objections and hesitance from clients
- Excellent customer service skills with desire to exceed expectations
Certification
- Class 5 Drivers License
- AMVIC license
Timeline
General Sales Manager
Car Zone
07.2023 - Current
Sales & Leasing Consultant
Village Honda
03.2023 - 06.2023
Sales Consultant /Purchasing Specialist
Car Zone
06.2020 - 03.2023
Product Specialist
Capital Chevrolet GMC & Buick
04.2019 - 10.2019
Flooring Specialist
AMK Construction Solutions LTD
04.2017 - 03.2019
Bachelor of Community And Criminal Justice -
Bow Valley College
High School Diploma -
Ecole De La Rose Sauvage
- Class 5 Drivers License
- AMVIC license
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