Abdul-Kareem Denny
Edmonton,AB
Summary
Dynamic operations manager with extensive experience at Shell Scotford Refinery, excelling in resource allocation and process improvements. Proven track record in hiring and training skilled teams, enhancing customer satisfaction through exceptional service. Skilled in business planning and negotiation, driving efficiency and quality in every project undertaken.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Stylus Construction LTD
10.2014 - Current
- Managed daily operations to ensure smooth workflow and customer satisfaction.
- Developed product knowledge to effectively assist customers and address inquiries.
- Implemented safety protocols to maintain a secure working environment.
- Operated various tools and equipment for efficient service delivery.
Owner/Operator
Nellos Italian Restauraunt
03.2010 - 10.2014
- Trained new staff on operational procedures and customer service standards.
- Assisted in inventory management to support stock availability and organization.
- Adapted quickly to changing priorities while maintaining service quality.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Foreman
Shell Scotford Refinery
02.2007 - 03.2010
- Supervised daily operations and ensured adherence to safety protocols.
- Coordinated project schedules, allocating resources effectively to meet deadlines.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Implemented process improvements that increased workflow efficiency and reduced downtime.
- Conducted quality inspections to maintain high standards of workmanship across projects.
Courier
UPS
02.2004 - 09.2006
- Coordinated timely deliveries while adhering to traffic regulations and safety protocols.
- Managed daily routing schedules to optimize delivery efficiency and reduce delays.
- Trained new couriers on operational procedures and customer service standards.
- Utilized GPS technology to ensure accurate navigation and improve delivery times.
Welding Apprentice
Double A Welding
05.1999 - 11.2004
- Operated welding equipment and tools, ensuring adherence to safety protocols.
- Assisted senior welders in interpreting blueprints and technical drawings.
- Maintained clean and organized workspaces, enhancing operational efficiency.
- Collaborated with team members to complete welding projects on schedule.
Education
No Degree - NCSO Safety Officer
Alberta Construction Safety Association
Edmonton, AB09-2015
3rd Year Apprentice; Welding
Northern Alberta Institute of Technology
Edmonton06-2001
High School Diploma -
Archbishop O'leary Catholic High School
Edmonton, AB06-1999
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Operations oversight
- Negotiation
- Marketing strategy development
Timeline
Owner/Operator
Stylus Construction LTD
10.2014 - Current
Owner/Operator
Nellos Italian Restauraunt
03.2010 - 10.2014
Foreman
Shell Scotford Refinery
02.2007 - 03.2010
Courier
UPS
02.2004 - 09.2006
Welding Apprentice
Double A Welding
05.1999 - 11.2004
No Degree - NCSO Safety Officer
Alberta Construction Safety Association
3rd Year Apprentice; Welding
Northern Alberta Institute of Technology
High School Diploma -
Archbishop O'leary Catholic High School