Abdul Ismaeel
Saskatoon,SK
Summary
Organized and dependable professional excels in managing multiple priorities while maintaining a consistently positive attitude. Demonstrates a track record of delivering results and proactively addressing challenges, bringing value to any team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Lavish Luxury Fashion Group Inc
08.2022 - 05.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Crew Member
Tim Horton's
04.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
Bachelor of Science - Computer Science
University of Saskatchewan
Saskatoon, SK04.2026
High School Diploma -
Centennial Collegiate
Saskatoon, SK06.2022
Skills
- Effective Verbal and Written Communication Abilities
- Customer Relationship Management
- Computer Proficiency
- Leadership Skills
- Determination
- Problem-solving abilities
- Adaptability
- Time Management
- Teamwork and Collaboration
- Critical Thinking
- Social Skills
Certification
Food Safety
Safety Construction Orientation Training (SCOT)
References
Daniyal Sheikh, Assistant Manager
Lavish Luxury Fashion Group Inc.
3068502354
Fox Muzyka, Supervisor
Tim Horton's
3067156153
Syed Ali, General Manager
Lavish Luxury Fashion Group Inc.
3063215624
Timeline
Customer Service Representative
Lavish Luxury Fashion Group Inc
08.2022 - 05.2023
Crew Member
Tim Horton's
04.2021 - 08.2022
Bachelor of Science - Computer Science
University of Saskatchewan
High School Diploma -
Centennial Collegiate
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