ABDUL HAMID
Sacramento
Summary
Compassionate Mental health Tech offering 2 years of experience in healthcare atmospheres. Assesses patient needs and collaborates with care team to implement treatment plans. Exhibits grace and compassion in emergent situations with proven history of sound judgment and reasoned thinking.
Overview
8
8
years of professional experience
Work History
Mental Health Worker
Sacramento Behavioral Healthcare Hospital
09.2024 - Current
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
- Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
- Documented client progress in confidential files.
- Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
MENTAL HEALTH TECHNICIAN
Sierra Vista Hospital
11.2021 - 12.2023
- Used verbal and physical strategies to manage behaviors and uphold treatment plans
- Updated clinical documentation and administrative reports with timely and accurate information
- Tracked medication activities and used care-focused approaches to improve compliance with prescribed protocols
- Performed initial assessment before case admission and helped determine best treatment plans
DELIVERY DRIVER
Amazon
05.2021 - 11.2021
- Tracked and maintained records for mileage, fuel usage and delivery instructions
- Loaded and unloaded vehicle, delivered packages to customers' doors and collected payments upon delivery
- Communicated with dispatchers to deliver loads to correct destination and relay challenges
FOOD DELIVERY DRIVER
Pizza Hut
03.2020 - 04.2021
- Followed routes and time schedules to consistently meet customer delivery targets
- Checked food products against recorded orders to verify order accuracy and promote positive customer experiences
- Handled delivery orders, communication and navigation via smartphone app
- Resolved customers' food and service issues to maintain loyalty
CASHIER
CHIPOTLE
01.2018 - 11.2019
- Processed cash register transactions on POS and provided correct change
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Set up merchandise displays, including endcaps, floor displays and aisles
- Maintained knowledge of current products and proper pricing
- Promoted store loyalty programs, credit cards and protection plans to guests
COUNSELING CLERK
American River COLLEGE
01.2017 - 12.2017
- HELPED SCHEDULE COUNSELING APPOINTMENTS FOR STUDENTS
- ASSISTED STUDENT NAVIGATE COURSE SCHEDULES
- PROVIDED STUDENTS AID IN SETTING UP SCHEDULES
Education
ASSOCIATE OF ARTS - SOCIAL SCIENCES
American River College
Sacramento, CA05.2023
HIGH SCHOOL DIPLOMA - undefined
Sheldon High School
Sacramento, CA05.2015
Skills
- Diligent work ethic
- Behavior management
- Progress monitoring
- Medication administration
- Problem-solving
- Multitasking
Hobbies and Interests
snowboarding, golf, sports
Languages
Amharic
Professional Working
Timeline
Mental Health Worker
Sacramento Behavioral Healthcare Hospital
09.2024 - Current
MENTAL HEALTH TECHNICIAN
Sierra Vista Hospital
11.2021 - 12.2023
DELIVERY DRIVER
Amazon
05.2021 - 11.2021
FOOD DELIVERY DRIVER
Pizza Hut
03.2020 - 04.2021
CASHIER
CHIPOTLE
01.2018 - 11.2019
COUNSELING CLERK
American River COLLEGE
01.2017 - 12.2017
HIGH SCHOOL DIPLOMA - undefined
Sheldon High School
ASSOCIATE OF ARTS - SOCIAL SCIENCES
American River College
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