Summary
Overview
Work History
Education
Skills
References
COMMUNICATION
LEADERSHIP
Languages
Affiliations
Accomplishments
Timeline
Generic
ABDUL DHIA-UL-HAQ

ABDUL DHIA-UL-HAQ

NORTH Hollywood

Summary

Dynamic supervisor with a proven track record at Karpaz Gate Marina Hotel, enhancing team productivity and customer satisfaction. Skilled in operational strategy and quality control, I effectively resolved customer complaints, fostering strong relationships and driving performance improvements. My leadership and decision-making abilities consistently elevate team success.

Overview

2
2
years of professional experience

Work History

Supervisor

Karpaz Gate Marina Hotel
Famagusta
01.2023 - 10.2023
  • Directed daily operations for a team of 9 employees, enhancing overall performance.
  • Developed strategies to boost team productivity and efficiency.
  • Resolved customer complaints promptly, ensuring high levels of satisfaction.

Intern

Arkin Palm Beach Hotel
07.2022 - 11.2022
  • Identified needs of customers promptly and efficiently.
  • Maintained a positive working relationship with fellow staff and management.

Intern

Port View Hotel
Famagusta
07.2021 - 08.2021
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Identified needs of customers promptly and efficiently.

Education

Bachelors - Tourism and Hospitality Management

Eastern Mediterranean University
Cyprus

Skills

  • Team leadership
  • Operational strategy
  • Customer satisfaction
  • Quality control
  • Productivity enhancement
  • Customer relationship management
  • Interpersonal communication
  • Collaboration skills
  • Decision-making

References

Crystal, Watts, Assistant Director, Community Engagement, crystal.watts.2@mnsu.edu, +1 5073896076

COMMUNICATION

I am a good listener and I consider myself someone with good public or one on one communication. I learned this during my time as a supervisor.

LEADERSHIP

I was deemed good enough to lead my co-workers at my last job as I oversaw guiding them and leading to impeccable day to day service to all customers.

Languages

English
Professional
Swahili
Professional
Turkish
Elementary
Luganda
Native/ Bilingual
Arabic
Elementary

Affiliations

  • I was a high honor student all through my 4 years at university

Accomplishments

Graduated in the top 10 of my faculty

Timeline

Supervisor

Karpaz Gate Marina Hotel
01.2023 - 10.2023

Intern

Arkin Palm Beach Hotel
07.2022 - 11.2022

Intern

Port View Hotel
07.2021 - 08.2021

Bachelors - Tourism and Hospitality Management

Eastern Mediterranean University
ABDUL DHIA-UL-HAQ