Abdul-Basit YAKUBU
51 Hawkshead Cr, Scarborough ,ON
Summary
A self-starter, self-disciplined, dedicated, hardworking, innovative, visionary, and result-oriented young man. Good interpersonal relations and communication skills with an excellent ability to lobby and persuade team members, clients and management towards organizational goals. With a can-do attitude, I approach my duties with great zeal and am willing to learn on the job with minimal or no supervision. My ability to initiate ideas, policies, and procedures to achieve set goals sets me apart from others.
Experienced with developing and executing marketing plans to boost brand visibility and engagement. Utilizes creative and analytical skills to optimize campaign performance. Track record of leveraging market insights to drive strategic decision-making.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Field Technician
Bell Technical Solutions
Toronto, ON
03.2023 - 11.2025
- Installed and maintained telecommunications equipment to ensure optimal performance.
- Conducted field audits to verify service quality and compliance with industry standards.
- Collaborated with team members to troubleshoot technical issues and enhance service delivery.
- Provided technical support to customers, resolving inquiries efficiently and effectively.
- Documented service activities in tracking systems for accurate reporting and analysis.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Delivered high-quality work by diligently following standard operating procedures.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
- Utilized safety practices with no complaints or accidents.
- Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
Assistant Marketing Manager
PANDA HUB INC
CANADA
09.2022 - 01.2023
- Analyzed campaign performance metrics to refine strategies and improve engagement rates.
- Assisted in managing social media accounts, creating content that resonated with target audiences.
- Coordinated promotional events, ensuring seamless execution and effective audience outreach.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Enhanced customer engagement with targeted social media efforts and email marketing strategies.
- Completed projects on time and under budget by collaborating with sales, technical and customer relations departments.
General Help/Porter
COMPASS GROUP CANADA
08.2022 - 09.2022
- Operated dishwashing equipment to support kitchen operations efficiently.
- Collaborated with team members to replenish supplies, enhancing workflow efficiency.
- Monitored inventory levels, facilitating timely restocking of essential items.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Performed cleaning and maintenance duties as directed.
Founder and Managing Director
DAGBON DOT NETWORK LBG
07.2020 - 07.2022
- Manages all administrative activities
- Led cross-functional teams in executing projects that improved user engagement and service delivery efficiency.
Project Manager
Aza Ghana Limited
Ghana
10.2019 - 02.2022
- Coordinated all the company’s projects
- Visited the fields to physically inspect and direct ongoing projects
Administrative and Customer Service
Yakubu’s Royal Ventures
Ghana
01.2017 - 09.2019
- Managed all administrative duties and field meetings
- Social Media Marketing, (Facebook, LinkedIn, Instagram, Email and WhatsApp)
- Coordinated activities and handoffs between the various teams and shifts
- Shipping and receiving
- Loading and offloading
- Sorting
National Service – Payroll and Benefits Administrator
Social Security and National Insurance Trust
Ghana
09.2015 - 08.2016
- Conducted biometric registration and customer information quality checks
- Processed several pensions and survivor benefits for clients of all ages
- Customer care center
Administrative Assistant
Sulana Electrical and Engineering Works
Ghana
06.2014 - 09.2014
- Performed front desk and call center duties to assist clients
- Conducted general administrative duties
Research Assistant
University for Development Studies
Ghana
06.2012 - 07.2012
- Performed research to assess the conditions of deprived communities
- Presented and implemented recommended approach to help the less-endowed
- Managed resource distribution in an efficient and just manner
Education
Business Studies
University For Development Studies
Upper West Region, WA.11-2012
BA - MANAGEMENT & ADMINISTRATION
University for Development Studies
Wa, Ghana07-2016
Associate of Arts - Business Studies
University For Development Studies
Upper West Region, WA.11-2012
Skills
- Global Business Ethics and CSR
- Global Supply Chain Management
- Global Legal Issues
- Project Management
- Global Financial Management
- Global Marketing Management
- Global Business Strategy
- Global Business Plan
- BA Integrated Management Studies
- Strong computer skills in Word, PowerPoint, Excel, SPSS, Oracle
- Excellent customer service skills
- Excellent communication skills
- Team player and team building
- Outgoing, positive, reliable, trustworthy
- Ability to set priorities and manage time well so as to achieve goals
- Highly enthusiastic to see others succeed in challenging situations
- Sales support
- Marketing analytics
- Marketing campaigns
Languages
English
Full Professional
Activities
Reading, movies, soccer, Debating and discussing issues of concern Community and Individual Development Agent of change Reading, movies, soccer, Debating and discussing issues of concern Community and Individual Development Agent of change
Certification
- Building a Business Presence with Facebook Marketing. 2023
- HCP BLS - CPR, AED, First Aid 2023
- Adult/Child/Infant CPR & First Aid & AED 2023
- Management and Administration 2016
- Integrated Business Studies 2012
Timeline
Field Technician
Bell Technical Solutions
03.2023 - 11.2025
Assistant Marketing Manager
PANDA HUB INC
09.2022 - 01.2023
General Help/Porter
COMPASS GROUP CANADA
08.2022 - 09.2022
Founder and Managing Director
DAGBON DOT NETWORK LBG
07.2020 - 07.2022
Project Manager
Aza Ghana Limited
10.2019 - 02.2022
Administrative and Customer Service
Yakubu’s Royal Ventures
01.2017 - 09.2019
National Service – Payroll and Benefits Administrator
Social Security and National Insurance Trust
09.2015 - 08.2016
Administrative Assistant
Sulana Electrical and Engineering Works
06.2014 - 09.2014
Research Assistant
University for Development Studies
06.2012 - 07.2012
BA - MANAGEMENT & ADMINISTRATION
University for Development Studies
Business Studies
University For Development Studies
Associate of Arts - Business Studies
University For Development Studies