Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Abdirazak Hussein Muse

Edmonton,AB

Summary

Results-driven Operations Manager with extensive experience in logistics and supply chain management. Proven track record of improving efficiency, reducing costs, and enhancing customer satisfaction. Skilled in team management, strategic planning, and problem-solving.

Overview

19
19
years of professional experience

Work History

Consultant

Euro Exim Bank
06.2024 - 07.2025
  • Managed day-to-day operations, ensuring timely delivery and optimal resource utilization
  • Coordinated with logistics teams, warehouses, and transportation providers
  • Implemented process improvements, resulting in increased efficiency and cost savings
  • Developed and maintained relationships with key stakeholders, including customers and suppliers

Executive Director

Sahan Imports and Exports Ltd
09.2020 - 12.2024
  • Oversaw divisional marketing, advertising and new product development.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Devised and presented business plans and forecasts to board of directors.
  • Cultivated company-wide culture of innovation and collaboration.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Monitored key business risks and established risk management procedures.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Managed financial, operational and human resources to optimize business performance.
  • Negotiated beneficial agreements with service providers, enhancing operational efficiency and reducing expenses.
  • Implemented cutting-edge technologies to enhance data management and reporting capabilities.
  • Improved stakeholder relationships and trust by maintaining transparent communication channels.
  • Enhanced organizational visibility and reputation by spearheading comprehensive rebranding initiatives.
  • Led organization through significant transition period, maintaining stability and focus on strategic goals.
  • Facilitated successful accreditation processes, ensuring compliance with industry standards and regulations.
  • Negotiated with vendors to secure cost-effective deals for office supplies and equipment, managing budget effectively.
  • Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
  • Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.

Operations Director

Buraq transport Ltd
02.2012 - 08.2020
  • Managed day-to-day operations, ensuring timely delivery and optimal resource utilization
  • Coordinated with logistics teams, warehouses, and transportation providers
  • Implemented process improvements, resulting in increased efficiency and cost savings
  • Developed and maintained relationships with key stakeholders, including customers and suppliers

Awils Haulage and Construction
01.2013 - 01.2015
  • Managed day-to-day operations, ensuring timely delivery and optimal resource utilization
  • Coordinated with logistics teams, warehouses, and transportation providers
  • Implemented process improvements, resulting in increased efficiency and cost savings
  • Developed and maintained relationships with key stakeholders, including customers and suppliers

Operations Manager

Horn AFRic Motors Ltd
01.2007 - 01.2012
  • Managed day-to-day operations, ensuring timely delivery and optimal resource utilization
  • Coordinated with logistics teams, warehouses, and transportation providers
  • Implemented process improvements, resulting in increased efficiency and cost savings
  • Developed and maintained relationships with key stakeholders, including customers and suppliers

Education

Agent IATA

secondary school and College for learning GSB

Skills

  • Logistics and supply chain management
  • Operations management
  • Team management and leadership
  • Strategic planning and problem-solving
  • Communication and stakeholder management
  • Cost reduction and process improvement
  • Proficiency in logistics software QuickBooks, Ms word Excel

Accomplishments

  • Improved delivery times by 30% through route optimization and scheduling enhancements
  • Reduced operational costs by 25% through strategic supplier negotiations and process streamlining
  • Enhanced customer satisfaction ratings by 20% through improved communication and issue resolution

Timeline

Consultant

Euro Exim Bank
06.2024 - 07.2025

Executive Director

Sahan Imports and Exports Ltd
09.2020 - 12.2024

Awils Haulage and Construction
01.2013 - 01.2015

Operations Director

Buraq transport Ltd
02.2012 - 08.2020

Operations Manager

Horn AFRic Motors Ltd
01.2007 - 01.2012

Agent IATA

secondary school and College for learning GSB

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Abdirazak Hussein Muse