Abdirahman Ismail Hassan
11925 34 St NW T5W 4V5,Edmonton Alberta
Summary
Dynamic leader with a proven track record at Pacific Cosmetics Ltd., excelling in relationship building and staff management. Spearheaded initiatives that increased sales revenue and staff retention, showcasing my analytical problem-solving abilities. Expert in sales team training, I've led teams to exceed performance goals through strategic planning and motivational coaching.
Overview
6
6
years of professional experience
Work History
Supervisor
Granite and Marble Uganda Ltd.
01.2021 - 12.2023
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Supervisor of Operations
Mados Oils
01.2018 - 12.2020
- Delivered measurable results in cost reduction initiatives without sacrificing quality or customer satisfaction levels.
- Promoted a culture of accountability among team members by setting clear expectations for individual performance contributions towards shared objectives.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Education
Bachelor of Science - BscIT
Isbat University
Kampala, Uganda12-2017
High School Diploma -
Al-Hikma Primary And Secondry School
Mugadishu, Somalia07-2011
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Analytical problem solver
Languages
English
Professional Working
Arabic
Limited Working
Swahili
Elementary
ATS Safety Training
H2S Alive, Energy Safety canada Certified
ESC Fall Protection
First Aid Level C with AED
Confined Space Entry Level 1
Common Safety Orientation (CSO)
Timeline
Supervisor
Granite and Marble Uganda Ltd.
01.2021 - 12.2023
Supervisor of Operations
Mados Oils
01.2018 - 12.2020
Bachelor of Science - BscIT
Isbat University
High School Diploma -
Al-Hikma Primary And Secondry School
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