Abdirahman Mohamed
Etobicoke,ON
Summary
Accomplished professional with a proven track record in customer service and safe driving practices, notably with Uber and Lyft. Skilled in time management and vehicle inspection, I consistently exceed employer expectations by maintaining a clean driving record and enhancing customer loyalty. Expert in navigating safety protocols and efficient loading, contributing to seamless operational flow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Driver
Uber And Lyft
Toronto, ON
03.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Cashier
Istar Restaurant
11.2022 - 03.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
General Laborer
Appollo
10.2021 - 11.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
Forklift Operator
Pet Value
01.2019 - 10.2021
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Inspected equipment for defects and performed repairs or maintenance tasks.
Education
Diploma -
Emery Adult Learning Centre
North York, ONSkills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- Loading and unloading
- Safety Protocols
- Vehicle Inspection
Languages
English
Limited Working
Certification
- Area of certification Training - Timeframe
- Area of certification, Company Name - Timeframe
Timeline
Driver
Uber And Lyft
03.2023 - Current
Cashier
Istar Restaurant
11.2022 - 03.2023
General Laborer
Appollo
10.2021 - 11.2022
Forklift Operator
Pet Value
01.2019 - 10.2021
Diploma -
Emery Adult Learning Centre